Importance and Solution of Culture Differences Essay Example

Importance and Solution of Culture Differences Essay In the case that Professor Zhao gave us we can see clearly that Mr. Moto met with a lot of serious problems in an intercultural negotiation. And all these problems had a bad influence on the international connect. The case also has left us two questions. The first is that whether the different between high context culture and low context culture is that important and whether the difference will destroy the negotiation if one can’t handle it properly. The second question is that whether the only solution for the conflict is to give up one’s own culture and accept everything in another culture. The first question So let’s first deal with the first question that whether the difference between two cultures is so important. In my opinion this difference really makes a very big problem. And let’s see some examples. Once a Chinese enterprise wants to have a business negotiation with an America company. When meeting with the negotiator of the America Company the Chinese company sends him an expensive watch. So in the high context culture, a gift is really a way to show the respect or the willing to build a relationship with the receiver. But in the eye of the American guy the gift is really a bride. So he refuses to accept the present. Chinese company insist in him accepting the gift, and finally he accepted it but after that he told the matter to his company and his company charged the Chinese company bride their officer and at last the business is failed because of this affair. So we can see that neglecting the difference of two cultures is really fatal. Let’s analyze why this culture difference can make such a big influence in intercultural negotiation. We will write a custom essay sample on Importance and Solution of Culture Differences specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Importance and Solution of Culture Differences specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Importance and Solution of Culture Differences specifically for you FOR ONLY $16.38 $13.9/page Hire Writer I think this is because of the focus of the two cultures when connecting with others is different. In the high context culture, people mainly focus on build the relationship with others and even some times they will think that the result of the negotiation is not that important than the relationship they had already build up. But to the in the people in low context culture, they mainly think of the true purpose of the negotiation and in their mind other action is meaningless. In their mind the negotiation is the game of the profit. Once they reach the balance point the negotiation can be over. So here we can see that the core difference between the two cultures is trust. In the high context culture people don’t trust others, so they want to build relationships to reduce the danger of being betrayed. All the other non-verbal behaviors is a way to show one’s respect and want to get the trust from others. While in the low context culture the trust problem is not that important, people will usually believe on what others had said and not suspect on others. So when the two different cultures meet, the person in high context culture will usually find it’s very difficult to believe in the person in low context culture. Also when showing the respect by the non-verbal way such as gift or name card the person in low context will very likely doesn’t take it seriously and this will made the person in high context culture feel being offended and he is losing face. So from the analysis we can see the reason why the difference of the two cultures is so important. It’s very difficult to say whose fault it is, but both of the cultures will think the other unacceptable. In my own experience I have also met with such kind of question. Once I had a lunch together with a guy called Josh from America. At first I introduced myself very politely and asked some questions about him, but him ignored my words and directly asked me some sensitive questions about Tibet and Taiwan. I am really very angry feeling that I’m offended by his attitude, but I still answered his questions. Then he rebuts my words and said something that offends our nations territorial integrity directly. So all this make me really not that happy, and I had a debate with him that day. Besides that later he told me that he is an ABC (America-born-Chinese) this makes me even more angry since that being a Chinese, how can he say the territorial problem about China. And I no longer take him as a friend. But the second day he invited me to watch a basketball game together. All this makes me very obscured since we had a quarrel one day before and I don’t think I ‘m his friends. So I refused him and had never connected with him anymore. So now I know that it’s really not his problem of performing like that, it’s just the difference between cultures, even his is a Chinese but all of his surrounding culture is in s low context way. The second question The second question is that whether the only solution for the conflict is to give up one’s own culture and accept everything in another culture. My answer to the question it is that, whether give up or give up how much depend on the situation. And unless in some extreme traditions it’s unnecessary for one to give up all culture traditional behavior. I think that in the situation that you want to your company enter a country or you want to show your respect of that country, you shall give up some of your own culture problems that may conflict with the culture you want to connect with or accept some basic traditional culture behaviors. For example when Obama, president of the United States visit Shanghai and gave a public speech his first word is â€Å"DaJiaHao† in Shanghai tongue. This action makes us feel very friendly and can fully show his respect and willing to be a friend with China. Also when you company want to make a contract with a company in another country has different culture with your country, and the contract is really very important to your company, this time you should give up most of your culture habits to make sure there will be no accident. But when in the situation that your position is equal or stronger to other company or country you can maintain mainly of your own culture customs, you need only pay attention to the culture point that may cause unnecessary problems. And I think sometimes some unique point in your own culture will make you more real and give you more benefits. We can see that in the APEC held in 2003 China, when taking photos, the head of every country was taking Tang suit. All this shows the strong of China and gave the world a deep impression. I think the culture differences are not just the cause of most international conflicts. The culture difference can also cause the respect by others. In my opinion if a culture behavior is so unique and can doesn’t offend other cultures, it will very like to be the point that attract other’s attentions. And this called the attraction of unique culture customs. So we can get a conclusion that the difference between high context culture and low context culture is very large. So it is very necessary to get a fully idea of the culture differences and have a preparation for it when someone wants to have an international business communication. And after collecting all the information about the culture difference, one should then analyze the situation. All the solution can be found in the situation above, and then all of them can know whether they should give up their own culture traditional behaviors. I believe that by dong all this there will less and less culture conflicts will happen.

Clintons Presidency essays

Clinton's Presidency essays On December 19th of 1998, Congress passed two articles of impeachment against our then president, William Jefferson Clinton. These actions taken by the house were a result in Clinton having an inappropriate sexual relationship with his intern, Monica Lewinsky. This investigation spear-headed at Clinton was the work of prosecutor Kenneth Starr. Starr seemed poised to the task to bring Clinton down. Starr went as far as turning down a opportunity to obtain a prestigious occupation at Pepperdine law school in California. Starr did months of investigation and provided thousands of written documents. Starr also presented physical evidence, including gifts given to Lewinsky from Clinton. However the most condemning part of Starrs case was recorded conversations held between Linda Tipp and Monica Lewinsky. Tripp worked with Lewinsky and cohersed her into talking about her intimate relationship with President Clinton (Fierro). My main motivation for writing my paper on this topic was because an impeachment trial has only taken place twice in American history. Clintons impeachment case was one of these two cases. Also, this scandal and case set a standard for what is considered the private lie of our Leader and what is considered a situation that will effect our Presidents power and actions. In Jeffrey Toobins novel A Vast Conspiracy. He discusses in great details the Clinton trials, mostly through the eyes of the media. He uses a timeline of the events that occurred around the time of the trial. Toobin says the first person to break the story of the Clinton/Lewinsky scandal was Matt Drudge, who operates the Drudge report. At that time the information only basically alleged that Clinton had a sexual relationship with an intern. Clinton denied on several occasions having an affair with Ms. Lewinsky. The first denial of the issue was during a videotaped deposition in the Pa...

Economics for Business and Management Essay Example | Topics and Well Written Essays - 2750 words

Economics for Business and Management - Essay Example Therefore, the invisible hand is that process where while an individual is pursuing self interest, he/she promotes the overall societal welfare but not intentionally. On the contrary, Smith says that he had never in his lifetime known the goodness of the persons who involved in trade to achieve the main goal of the public welfare. In his book â€Å"The Wealth Of Nations† Smith has only one stand, that the invisible hand is the prime determinant of the public welfare. (Suntum, 2005 pp1-5) Command and Mixed Economies A command economy, which is also referred to as a planned economy, is one which has the state regulating resources. The state is the decision maker to come up with the allocation or utilization decisions of the available resources. It uses the services of certified planners who are just below the state in power to implement these decisions. (economicwatch.com, 2011) A command type of economy is not without merits and demerits alike. The merits of a command economy m ay include the main fact that they ensure that collective interests for the public good are maximized. Also governments which do their operations under this type of economy are able to mobilize as well as respond swiftly to raise capital and commence the process of production if need arises. (businessspan.com, 2011) The demerits associated with a command economy are the likes of the denial of sovereignty for individuals as regards the expression, working, earning and making expenditure choices. It as well assumes that people should be fully committed to work and they should aim at overall national welfare. There is the demerit of slowness in ensuring economic growth unlike the capitalist type of economy. Equality does not thrive in a communist economy since there is stratification. Lastly, there is lack of flexibility when it comes to moving from one decision to another for the welfare of the public. On the other hand, a mixed market involves a blending of the two major types of eco nomy. That is, a command and a market type of economy. This is mostly the kind of approach by Italy, India, France and Sweden. Here, there is the government controlling of resources and the private sector. There are sectors in which distribution as well as production is under the state’s management. Sectors which have both the state and the private sector jointly involving in production and distribution and the sectors under which private control is in entirety. (Aswathappa, 2008 pp269,270) A mixed economy may be characterized by several advantages. Some of the advantages of a mixed economy are with the inclusion of the good regulation of prices in the market. Here, the state always ensures that prices do not soar above actual prices. It as well provides a level playground since there are private sectors involved in the market without compromising on the quality of commodities in the market. Natural resources are also optimally utilized due to there being the government and t he private sector being involved in the allocation. People in a mixed economy have ample power when prices and quality of commodities is put into consideration. Monopoly cannot also thrive in a mixed economy as both the private enterprises and the government gets their hands in every business. (benefitsandadvantages.com, 2010) Critics state that a mixed economy is not the best type of

Lessons Learned From War Essay Example | Topics and Well Written Essays - 1250 words

Lessons Learned From War - Essay Example This paper will explore some of the lessons that can be learned from wars and the manner in which these lessons can be helpful. It is also going to discuss whether leaders learn the right reasons or not from war. Conceivably one of the most major lessons that can be learned from wars is that only the dead experience the end of the war. When the war starts between two or more nations, it takes time before the two states can take diplomatic actions and negotiations to end the war (Worrell 27). Meanwhile, it is the soldiers at war and innocent civilians who die or suffer casualties while the leaders keep on giving orders on where to attack next and what actions should be taken to protect their territories. On the war front, it is only the dead who do not experience the war since they are already dead. The rest of the people whether soldiers or civilians are put in a position where they worry about their life. They are at war and every move that their enemy makes becomes a threat to their lives. Stoessinger asserts that, despite the large sum of people that perished in the Vietnam War, it was just a passage of history and it was in vain for the combatants and civilians to suffer or land becoming devastated (132). The lesson derived here is that even as the war keeps on consuming the lives of the innocent it will still continue until the political leaders settle their differences. To this end â€Å"unless communist belligerency was deterred promptly and effectively, a third was between Communist and the non-Communist states were inevitable† (Stoessinger 68). This shows that it is until when leaders come to the agreement that wars do end. Unfortunately, during all this time it is the innocent civilians and the soldiers at war that suffer. Over the years, wars have shown that the impact is hugely felt by the civilians but only fewer leaders pay the price for their mistakes. Millions of civilians and hundred thousand soldiers died during World Wars with many others getting wounded. Regrettably, very few leaders suffered as a result of the war.  

Kofi Annan, in 2000, remarked, It has been said that arguing against Essay

Kofi Annan, in 2000, remarked, It has been said that arguing against globalization is like arguing against the laws of gravity. Discuss the full implications of his claim - Essay Example ase, globalization refers to the increasing interconnectedness of places and people due to advancements in information, communication, and transport technologies, which have precipitated a wave of cultural, economic, and political convergence. The laws of gravity, on the other hand, propose that all particles in the universe attract each other with a directly proportional force to the product of the particles’ masses (Gondhalekar, 2011: p21). This condensed law of gravity has been proven scientifically to be inevitable and irrefutable. Based on Kofi Annan’s analogy, globalization, despite being a controversial concept, is inevitable and irrefutable. Perhaps the most important evidence as to the inevitability and irrefutability of globalization is the United Nations. Indeed, the biggest function of the UN is to act as an international forum for the organization of dialogue and meetings where government representatives from around the world can come together to adopt shared values and standards (Kunkel, 2014: p240). As globalization has hastened the transfer of power from state actors to non-state actors, non-state actors like the UNHCR, UNDP, and UNEP have become increasingly influential on transnational issues. Today, there are growing calls for the strengthening of the UN in the face of new challenges like human rights violations, humanitarian crises, environmental and health concerns, and armed conflicts. Never has the UN been called on to solve so many challenges, which is evidence of states becoming more globalized. The UN, as an organization where different state and non-state actors can dialogue, has provided an avenue wh ere governments form partnerships and relationships, in turn accelerating the pace of globalization (Rasche & Gilbert, 2012: p108). Another issue where the phenomenon of globalization has greatly affected is the relationship between EU member states, which have witnessed increased integration since the end of WWII. However, apart from

The Emergence of IT Governance in Greece

The Emergence of IT Governance in Greece Introduction The emergence of IT Governance The cases of Enron, Worldcom and other corporate and financial scandals in the early years of the century have raised the significance of corporate governance and control. Regulatory environments have been formed with quite distinctive characteristics, depending on the needs of each country, and the needs of specific industries. The implementation of the controls required by regulations such as Sarbanes Oxley for the publicly listed organisations in the U.S. and Basel II for European banks relies heavily on IT. That dependency, combined to the required controls on IT itself, have forced top-level executives to have a look towards the proper management and governance of the information and communication technologies that power their organisations. At the same time, the high percentage of failed IT projects, ranging between 60% and 90% depending on the definition of failure, has alarmed many executives who see their resources to be wasted on failed projects, to be followed by more failed projects. Clear decision processes and proper project management aiming at efficiency and effectiveness, are the obvious answers to the problem; both of which point directly to IT Governance. The high cost of IT investments, which is more than half of the annual CAPEX for most organisations, calls for control, accountability and risk management, not to mention cost reduction. Information security, industrial espionage, regulations for the confidentiality of the data and the privacy of employees and customers, are all gracefully handled by a proper IT Governance structure. These are only some of the reasons that have led quite a few organisations worldwide to add IT Governance in their board agenda. The status in Greece Greece has control regulations for specific industries only, such as telecommunications, an industry largely affected by the Hellenic authority for communication security and privacy. Other industries are affected by pan-European control regulations, such as banking industry that needs to comply with MIFID and Basel-II alongside the directives issued by the Bank of Greece. Finally, just a few companies are listed in foreign stock exchanges such as NYSE listed PTT, subsequently affected by the SOX act. Nevertheless, although the environment in Greece is complex, and the IT infrastructure is no simpler than any other countrys, there is no published empirical academic research on the status of IT Governance in Greece. Even surveys that are conducted in wider geographical areas and not to a specific country do not usually include Greece; probably because it is a small market. The only data that has been found are some papers mentioning the benefits of IT Governance, as taken from the international practice; the data though is not adapted to local needs and circumstances. Research Objectives This research, titled IT Governance in Greece: Status, Drivers and Barriers aims to evaluate and present the IT Governance related practices in Greece. What percentage of Greek companies are using IT Governance frameworks and best practices, which is the preferred framework between the two prevalent (ITIL and CobIT), and which is the decision model selected by the companies that employ IT Governance. An attempt will be made to find any relationships between these results, and the size of the organisation or the size of the IT department. The reasons for which Greek organisations select to implement or not an IT Governance framework will also be linked to that data and outsourcing strategies which are known to require careful governance will be evaluated. For the organisations that choose to not implement a formal governance framework, the barriers to implementation will be analysed, as well as the potential good practices which do not constitute a framework, nevertheless help to the prudent governance of an organisations IT assets and resources. The research questions that are expected to shed some light to the main areas of the status of IT Governance in Greece are formulated as follows: The penetration of ITIL and CobIT in Greece as IT Governance frameworks Which are the most common factors that prevent or delay the acceptance and deployment of an IT Governance framework (barriers)? Which are the most common reasons that led organisations to deploy, or plan the future deployment of an IT Governance framework (drivers)? Which (if any) are the management methods used if a full IT Governance framework is not deployed? Personal Interest The author has followed a career path in Information Technology for the last 15 years, acquiring positions of raising responsibilities. In alignment to that career path, the MBA was considered a good choice, providing a broader view on all areas of management such as organisational behaviour and culture, human relationships, finance and marketing, strategy and implementation. The subject of this dissertation combines the two worlds, that of management and of information technology, giving a more thorough and business oriented view to the authors subject of work. Beyond the obvious curiosity that is created by the lack of data in the Greek market in which the author lives and works, there has always been an interest in IT Governance, IT management and risk management, and this dissertation comes to cover at least some of these areas. Structure of the dissertation The rest of the dissertation has a typical structure the introduction that was just provided constitutes the chapter one. Chapter two provides a review of the existing literature and previous studies on IT Governance; that should form the basis for the research that was necessary for this dissertation. Chapter three analyses and justifies the methodology that was used for the sampling, the data collection and data analysis methods that were selected. This chapter also presents and analyses some limitations related to the methodology, and presents the ways in which these limitations may affect the data analysis and the conclusions. Chapter four is the data analysis, in which all data that were collected are analysed and presented, relations are drawn and comparisons to findings from previous research are performed in order to fully answer the research questions set in this dissertation. Chapter five draws on the conclusions of the previous chapter. It summarizes the research objectives, the findings and the implications of the results. Generalization issues and data validity is further discussed. This chapter provides also recommendations for future studies, identifying details that were not included in this survey and questions that have emerged from the results of the current dissertation. Finally, this chapter reflects on the dissertation, assessing the weaknesses of the work performed and the obstacles faced; it also identifies the areas in which the author has gained knowledge and experience. Literature Review Introduction A literature review is vital to any research project, in order to collect, present and critically analyse, what is already known in the subject under research. The evaluation of previous research leads to a better understanding of the subject, of the areas of consensus between academics and practitioners, and the points of conflict and potential gaps. Towards the answer of the status of IT Governance in Greece, an attempt will be made to explain the term IT Governance and clarify any misconceptions regarding IT Governance and IT Management. The different types of IT Governance models that have been developed in the past, along with the key roles in IT Governance, will be identified, presented and compared. The necessity for IT Governance as suggested in the literature will be evaluated, and the most commonly mentioned benefits and implementation barriers will be presented, in order to serve as potential answers to the questionnaire of the research. Previous reports on management methods that may be used instead of a full framework implementation will also be evaluated for the same reasons. The definition of IT Governance IT Governance is a subject that has gained significant focus during the last years. As a term, IT Governance, has too many definitions in the literature (Buckby, Best and Stewart, 2009; Lee and Lee, 2009; Lee, Lee and Lee, 2009). Simonsson and Ekstedt (2006) tried to find a common definition on 60 different relative articles; and came up with yet another definition, which includes many of the previous ones. The definitions used by researchers, depend on their view on what IT Governance can offer to an organisation. IT Governance is sometimes perceived as a framework or a process for auditing the use of the IT infrastructure and operations. Some other times sometimes it is perceived as an IT decision making tool which allocates the decision rights in order to encourage a predictable behaviour in the use of IT, while for others IT Governance is a branch of corporate governance focusing on the control and the strategic view of IT (Musson, 2009). Not few have used definitions that mix and match more than one of these views, such as Peterson (2004), Higgins and Sinclair (2008) and Simonsson and Johnson (2007). A definition that is, in the authors opinion, quite clear and inclusive, is the following: IT Governance is a framework for the leadership, organizational structures and business processes, standards and compliance to these standards, which ensures that the organizations IT supports and enables the achievement of its strategies and objectives. (Calder, 2007) Lee and Lee (2009) make the link of IT Governance with Corporate Governance. They suggest that IT Governance is a mix of Corporate Governance and IT Management; meaning that IT Governance addresses the transparency and control that corporate governance focuses upon, and the efficiency and effectiveness that IT management aims at. IT Governance as part of the corporate governance is also suggested by Peterson (2004), Bhatttacharjya and Chang (2009), ODonohue, Pye and Warren (2009). Several researchers have pointed out that IT Governance is not the same as IT Management. The former refers to the definition of who has the rights for major decision making, while the later refers to the actual making of the decisions and the implementation itself (Broadbend, cited in Buckby et al., 2009; Calder, 2009; Sambamurthy and Zmud, 1999; Toomey, 2009; Van Grembergen and De Haes, 2009). Regarding the subject and scope of IT Governance, the IT Governance Institute suggests five distinct but interacting domains: The Strategic Alignment, Value Delivery, Risk Management, Resource Management and Performance Management. The need for IT Governance The need for IT Governance has not been extensively debated; almost everybody agree that the proper governance of IT is necessary. The reasons though provided to support this argument vary, and the organisations do not seem to have been persuaded by that position. A quite common reason provided to support the necessity of IT Governance, is the increased complexity of the IT infrastructure that is caused by the amount of data that an organisation holds, and the role of this information (Laplante and Costello, 2006). IT is not only complex, but it also has its own fast changing and unique conditions, as such the need to apply sound management disciplines and controls is even greater (NCC, 2005). Risk management is one more reason for IT Governance. Risk is caused by the growing dependency of organisations on IT resources which should not be neglected; the percentage of companies that are vitally dependent on IT for their continuing operation, was over 75% in 2004 (KPMG, cited at Musson, 2009). That dependency makes the potential unavailability of IT based services a significant problem for organisations such as banks and hospitals. The lack of availability is not the only danger caused by that dependency; cyber crime, fraud, information inaccuracy are just a few more issues that need proper identification and management (Van Grembergen and De Haes 2009). Instead of implementing IT solutions, the focus now has shifted to changing the business processes, to be enabled by IT. The solutions implemented are generally more complex due to this shift, and subsequently there is a greater risk with the implementation of IT-enabled business processes (Higgins and Sinclair, 2008). From the management perspective, that dependency means that management needs to be more aware of the critical IT risks, and to be assured that they are adequately managed (NCC, 2005). High organisational performance is another reason found in the literature, although that one is debatable. Liew believes that IT Governance can ensure proper measurement and preservation of an achieved performance (cited at Bhattacharjya and Chang, 2009), nevertheless Young has pointed out through a literature review that there is no convincing evidence that superior business performance is a result of any of IT Governance guidelines (Young, 2006). Typically, IT investments are significantly high. They account for over 50% of the average organisations annual total capital investment (Baschab and Piot, 2007; Carr, 2003; Weill and Woodham, 2002), as such their management in a responsive, effective and efficient way is usually a requirement that should be set by the management board. On the monetary field, cost optimisation of the IT projects and service delivery, are also considered important issues by several researchers (Bhattacharjya and Chang, 2009; Fairchild et al, 2009; Menken, 2009; Peterson, 2004). The amount of money spent is important, but the need that the enterprises investment in IT is in harmony with its objectives is usually considered more significant (Buckby et al, 2009). This is called Business IT Alignment, which is a quite old issue; several studies from mid-80s have focused on the alignment of the IT operations with the business objectives (Brown and Magill, 1994). Some researchers do not agree with the need for the Business IT alignment at all (Sillince and Frost, 1995). Koh and Maguire (2009) also suggest that Business IT alignment maybe the wrong strategy for smaller businesses, which may be agile enough to change course quickly following the new ICT arrivals in the business. They also mention that Venkatraman questions the logic behind alignment; nevertheless, this is a false interpretation of Venkatramans study, who clearly states that IT needs to support the business logic. Carr (2003) has written one of the most controversial articles on the issue, statin g that IT is not able to provide the competitive advantage that organisations need. Laplante and Costello (2006) make clear that they do not agree with that view, while Harris, Herron and Iwanicki (2008) get the opportunity to provide metrics on the value that IT can provide, instead of just dismissing Carrs argument. According to a different should of thought, Business IT alignment has been identified as a significant management concern (Brown and Magill, 1994; Cameron, 2007; Kashanchi and Toland, 2006; Silvius, 2007) and effort is put in order to identify the potential benefits of Business IT alignment. In fact, a recent study by Nash (2009) proves a positive correlation between firm level sales and the so-called Strategic Alignment Maturity; i.e. the maturity level of the business IT alignment. By considering Business IT alignment as something that organisations want to achieve, it is yet another reason to exercise governance of the IT. The relationship between IT governance and Business IT alignment has been proven (BMC Software, 2007; Musson and Jordan, 2006). Additionally, IT governance is strongly suggested by researchers as the best option for the maintenance of the alignment of IT to the continuously evolving organisational needs (Cameron, 2007; Harris et al, 2008; Pultorak, 2006; Sambamurthy and Zmud, 1999). Although Business IT Alignment is a common issue, it puts IT in a passive role; it makes it a follower. Proper governance can transform IT from a follower to a leader; IT is able to set the business agenda and partially affect the organisations strategic objectives (Addy, 2007; Baschab and Piot, 2007; Weill and Woodham, 2002). A research by NCC (2005) has identified a potentially widening gap between what IT departments think the business requires, and what the business thinks the IT department is able to deliver. This can be addressed by IT Governance, through which an organisation wide view of IT may be generated and promoted (Laplante and Costello, 2006; Weill and Woodham, 2002). That means that IT should have a thorough understanding and a participation in the improvement of business processes and their interdependencies. The other way round is also important, i.e. organisations need to obtain a better understanding of the value delivered by IT, both internally and from external suppliers. Measures are required in business (the customers) terms to achieve this. Key elements for that understanding include the enterprise wide view of IT budget (Addy, 2007; Weill and Woodham, 2002). One more reason found in the literature to promote IT Governance, is the compliance to regulatory requirements. Specific legislation and regulatory requirements, such as Sarbanes Oxley Act (SOX) almost dictate the use of an IT governance framework (Buckby et al., 2009; Higgins and Sinclair, 2008). Others, such as HIPAA (Health Insurance Portability and Accountability Act) and Basel-II do not dictate, but certainly describe an IT Governance framework through their requirements for accountability on investments, information security and assurance, risk management and decision processes (Harris et al, 2008; Higgins and Sinclair, 2008; Pultorak, 2006; Network Frontiers, 2008; NCC, 2005; van Grembergen and De Haes, 2009). Yet another commonly stated key benefit of proper IT Governance is clear and transparent decision making regarding IT resources (Baschab and Piot, 2007; Brown and Grand, 2005; Lee and Lee, 2009; Tshinu, Botha and Herselman, 2008). The lack of clarity and transparency for the decision making process, can lead to reluctance to take risks, and subsequently failure to seize technology opportunities (NCC, 2005) Separate decision processes followed by the IT and business, may mean that there is not enough shared ownership and clarity of resources, which also means that there may be a lack of accountability. IT Governance models Although IT Governance sets the decision making process, it does not define who decides. IT Governance decision authorities may be structured in different models, depending on the organisation. The three prevailing ones are the centralized, decentralized and federal (hybrid) according to their modes of distributing authorities and responsibilities for decision-making (Brown and Magill, 1994; Fairchild et al, 2009; Peterson, 2004; Sambamurthy and Zmud, 1999), while the pair of centralized / decentralized may also be found as the only choices (Laplante and Costello, 2006; Robb and Parent, 2009). Ross and Weill (2002) and Cameron (2007) expressed their quite strong preference on centralized IT Governance model, i.e. decisions being made centrally, but Ross and Weill revisited that view in 2004; they suggested that there are six (6) archetypes / models of IT Governance, on 5 different IT domains. From more centralised to less centralised, they identified Business monarchy, IT monarchy, Federal, IT Duopoly, Feudal and Anarchy. The two monarchies are quite clear, meaning that Business or IT respectively has the major responsibility for decisions. Anarchy is quite clear as well, meaning that there is no standardization. Federal and IT duopoly involve business executives and IT executives in the decision making process, with federal to give more power to the business than IT duopoly. Finally, feudal archetype brings the decision level down to business units or processes. The IT domains on which decisions need to be made, are IT principles such as funding and role of the IT in the business, IT Architecture which refers to the identification and development of the core business processes of the enterprise and relative information, IT infrastructure, business application needs such as the owner of the outcome of each project and IT investment and prioritization. That model classification from Ross and Weill is unique; as stated earlier, most other researchers have selected a simpler classification scheme. Ein-Dor and Segev (cited at Tavakolian, 1989) found that the revenue of the organisation is positively related to centralized IT Governance but there is no relation between the governance model and the size of the organisation. There is empirical proof that a link between the IT structure with the organisational competitive strategy exists; conservative organisations are more centralised than aggressive ones (Tavakolian, 1989). These results are supported by more recent research with consistent findings; Weill and Woodham (2002) and Weill and Ross (2004) found that top performing firms on profit were mostly centralized, while top performers on growth were mostly decentralized. A link between the organisations industry type and level of de-centralization of IT Governance has not been found (Ahituv et al, cited at Brown and Grant, 2005). It has to be noted that the model of IT Governance in an organisation may also be dictated by external factors, such as SOX which promotes a centralized IT Governance model, while Australian governance frameworks (mainly, AS 8015) drive the organisations towards a de-centralized IT Governance model (Robb and Parent, 2009). IT Governance Frameworks Information Technology Infrastructure Library The Information Technology Infrastructure Library (ITIL) is a framework of best practices for IT Service Management. It is comprised of five books which focus on five different aspects of IT Service Management and Service Lifecycle: Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Each one of the books, defines a set of processes such as IT Financial Management, Supplier Management, Change Management, Incident Management and Service Measurement and Reporting; a total of 23 processes are defined with a set of actions and roles required for each process. The definition of several of the processes and the subsequent roles is consistent with the IT Governance definition we used earlier; nevertheless a big amount of the defined processes such as event management and validation and testing, are much more focused on the management part than to that of the governance. ITIL is considered to be the framework that is closer to service management than control, from the other two frameworks, CobIT and ISO/IEC 38500:2008 and has a more narrow scope than CobIT (Van Grembergen and De Haes, 2009; Simonsson and Ekstedt, 2006; Simonsson, Johnson and Wijkstrà ¶m, 2007; Sallà ©, 2004; McBride, 2009). That focus of ITIL to service delivery and management was more obvious in version 2, which did not address issues such as Risk Management, Performance Monitoring and IT Governance (generic strategic direction and alignment) at all. As such it was mostly perceived as a framework for service desk management. Although the effectiveness of ITIL version 2 to the alignment of IT with business objectives has been repeatedly pointed out (BMC Software, 2007; Harris et al, 2008; Pultorak, 2006) and even experimentally proven (Kashanchi and Toland, 2006), it was never the primary driver for ITIL adaptation. A survey conducted by Bruton Consultancy for the Helpdesk Institute Europe (now renamed as Service Desk Institute) for the value that ITIL has brought in companies that have implemented it, indicated that the contribution of ITIL to the business strategy was not even considered as an issue by the majority of the correspondents (70%). The same holds for the perception of the participants on t he competitive advantage that may be provided by proper IT management through ITIL. More than half (66%) responded that this was not considered in the decision for ITIL implementation (Bruton, 2005). With version 3, ITIL gained a broader scope than version 2 and added significant emphasis on business strategy. That change, led some IT management consultants to declare ITIL version 3 as inappropriate for helpdesk and service management processes (Bruton, 2007), not strange since version 2 focused on processes while version 3 focuses on Business Value (Harris et al, 2008). Beyond the not strategic enough type of criticism, ITIL has also been criticised as a flawed and uneven framework. Dean Meyer identifies pitfalls in its implementation; nevertheless, he also states that it is an implementation issue and not a framework issue (Meyer, 2009 web site). ITIL has also been characterized as a too generic framework, which is not able to provide value if used off-the-shelf without significant adaptations (Baschab and Piot, 2007), an unfair criticism as ITIL is promoted as a set of best practices, not as a complete, fits-all framework. This concession should invalidate yet another criticism raised by Simonsson (2008), the lack of a maturity model. Another criticism of ITIL is that the documentation is not free (Bhattacharjya and Chang, 2009). That is a valid point, nevertheless the cost of the books is quite low for companies (less than  £400 for the whole set). Other criticisms include the stifling of the creativity of those who implement it, and that it b ecomes a goal by itself having a heavy administrative burden (Addy, 2007). All these points are valid, but they can be attributed to the extension of ITIL. Control Objectives for Information and related Technology Control Objectives for information and related Technology (CobIT) is a control framework developed by the IT Governance Institute. CobIT defines processes and controls, and uses the grouping of activities in four domains: Plan and Organise Acquire and Implement Deliver and Support Monitor and Evaluate Each domain contains a set of processes, 34 at total, and each process defines specific controls, which sum up to 210 for all processes. CobIT defines inputs and outputs, as well as a maturity model for each process, making the control of compliance a very easy task. RACI (responsible, accountable, consulted and informed) charts are also provided, drawing a clear guideline on who should be involved in every process step. Goals and metrics, in the form of outcome measures (key goal indicators KGIs) and performance indicators (key performance indicators KPIs) respectively are also provided, mapping business goals to IT goals, which can be achieved by one, or the interaction of several processes. CobIT is generally used where there is a need for auditing functions, in comparison with ITIL, which is better suited to operational process improvement (ODonohue et al, 2009). In contrast to ITIL, CobIT has extensive documentation available free of charge, including the framework itself and several case studies. Several implementation documents though are only available for purchase, such as CobIT Quickstart, while others are available free for ISACA members or for purchase for non-members such as Security Baseline and User Guide for Service Managers. Several consultants and practitioners criticise CobIT that it only states the obvious, that it is very high level, is only a generic framework and does not provide specific and repeatable implementation steps (Culmsee, 2009; Toigo, 2005). This is not a common view, as others find CobIT to be quite prescriptive (Pultorak, 2006; Robb and Parent, 2009). That may be explained by the fact that although CobIT framework itself is indeed high level, a different publication is provided by ISACA, named CobIT Control Practices which is quite prescriptive. Academics criticise CobIT as providing little support for improved decision making, although many metrics are defined (Simonsson and Johnson, 2006). Others state that CobIT is expressed almost entirely in terms of process, focusing on how to govern but not what to govern (Lee et al, 2009). Another criticism states that CobIT is significantly more focused on auditing, largely ignoring other aspects of governance such as software development an d service delivery (NetFrontiers, 2005). CobIT is also characterized as a framework that needs significant knowledge and know how for a successful implementation (Simonsson et al, 2007), and that it takes time to introduce solid IT Governance through it (Rogers, 2009); although the opposite would be strange, given the wide area of processes and functions that CobIT addresses. Finally, while ITIL is known as the framework that guides you on how to get where you want to be, CobIT merely focuses on where you should be; that may be good or bad, depending on ones point of view and needs. ISO / IEC 38500:2008 The International Organization for Standardization (ISO) attempted to solve the confusion between IT Management and IT Governance, and at the same time provide guiding principles on IT Governance, in the recently published ISO/IEC 38500:2008. Because ISO/IEC 38500 establishes principles to guide the behaviour of organisations, it complements frameworks that focus on process, such as ITIL and COBIT. Thus, with the right frameworks or processes, complemented by the right behaviours, organisations are more likely to establish highly effective systems of governance. After all, it has been stated that ITIL and CobIT are not mutually exclusive; they are rather complementary and organisations will probably benefit from a mixed approach, adopting what is more applicable in every case, from the two frameworks (Chickowsky, cited at Bhattacharjya and Chang, 2009). ISO/IEC 38500 can also be combined with these two and ITGI has even issued a specific document demonstrating how and which specific CobIT and ValIT controls support the adoption of the standards principles and implementation approach. Nevertheless, ISO/IEC 38500:2008 is very recent to be evaluated. As of the time of conducting this research, there is not enough information on the implementation, benefits or drawbacks of ISO 38500:2008. Common drivers for IT Governance implementation While the need for IT Governance has well been described, the benefits sought, i.e. the reasons for the implementation of an IT Governance framework vary, sometimes depending on the point of view of the observer. As drivers, we consider the motivator factors, which may lead an organisation to the implementation of an IT Governance framework. For IT Managers, IT Governance is a mechanism for the alignment of the IT with business on the projects that are going to be pursuit. For IT Auditors, it is mainly a control mechanism that can help them achieve compliance with regulations, and to manage the risks that are related to IT projects better. For IT Service management professionals, IT Governance ensures that not only the IT services offered are aligned to the current and future business needs, but they are also managed for efficiency, effectiveness and specific quality objectives (Pultorak, 2006). Recent surveys have indicated that the most important benefits expected from the implementation of an IT Governance framework are proper risk management, the resource management of IT, the performance measurement of IT and the business IT alignment. Along these, cost reduction, productivity improvements and organisation wide view of IT are commonly mentioned. (ITGI, 2008; BMC Software, 2007; Milne and Bowles, 2009; Yanosky and McCredie The Emergence of IT Governance in Greece The Emergence of IT Governance in Greece Introduction The emergence of IT Governance The cases of Enron, Worldcom and other corporate and financial scandals in the early years of the century have raised the significance of corporate governance and control. Regulatory environments have been formed with quite distinctive characteristics, depending on the needs of each country, and the needs of specific industries. The implementation of the controls required by regulations such as Sarbanes Oxley for the publicly listed organisations in the U.S. and Basel II for European banks relies heavily on IT. That dependency, combined to the required controls on IT itself, have forced top-level executives to have a look towards the proper management and governance of the information and communication technologies that power their organisations. At the same time, the high percentage of failed IT projects, ranging between 60% and 90% depending on the definition of failure, has alarmed many executives who see their resources to be wasted on failed projects, to be followed by more failed projects. Clear decision processes and proper project management aiming at efficiency and effectiveness, are the obvious answers to the problem; both of which point directly to IT Governance. The high cost of IT investments, which is more than half of the annual CAPEX for most organisations, calls for control, accountability and risk management, not to mention cost reduction. Information security, industrial espionage, regulations for the confidentiality of the data and the privacy of employees and customers, are all gracefully handled by a proper IT Governance structure. These are only some of the reasons that have led quite a few organisations worldwide to add IT Governance in their board agenda. The status in Greece Greece has control regulations for specific industries only, such as telecommunications, an industry largely affected by the Hellenic authority for communication security and privacy. Other industries are affected by pan-European control regulations, such as banking industry that needs to comply with MIFID and Basel-II alongside the directives issued by the Bank of Greece. Finally, just a few companies are listed in foreign stock exchanges such as NYSE listed PTT, subsequently affected by the SOX act. Nevertheless, although the environment in Greece is complex, and the IT infrastructure is no simpler than any other countrys, there is no published empirical academic research on the status of IT Governance in Greece. Even surveys that are conducted in wider geographical areas and not to a specific country do not usually include Greece; probably because it is a small market. The only data that has been found are some papers mentioning the benefits of IT Governance, as taken from the international practice; the data though is not adapted to local needs and circumstances. Research Objectives This research, titled IT Governance in Greece: Status, Drivers and Barriers aims to evaluate and present the IT Governance related practices in Greece. What percentage of Greek companies are using IT Governance frameworks and best practices, which is the preferred framework between the two prevalent (ITIL and CobIT), and which is the decision model selected by the companies that employ IT Governance. An attempt will be made to find any relationships between these results, and the size of the organisation or the size of the IT department. The reasons for which Greek organisations select to implement or not an IT Governance framework will also be linked to that data and outsourcing strategies which are known to require careful governance will be evaluated. For the organisations that choose to not implement a formal governance framework, the barriers to implementation will be analysed, as well as the potential good practices which do not constitute a framework, nevertheless help to the prudent governance of an organisations IT assets and resources. The research questions that are expected to shed some light to the main areas of the status of IT Governance in Greece are formulated as follows: The penetration of ITIL and CobIT in Greece as IT Governance frameworks Which are the most common factors that prevent or delay the acceptance and deployment of an IT Governance framework (barriers)? Which are the most common reasons that led organisations to deploy, or plan the future deployment of an IT Governance framework (drivers)? Which (if any) are the management methods used if a full IT Governance framework is not deployed? Personal Interest The author has followed a career path in Information Technology for the last 15 years, acquiring positions of raising responsibilities. In alignment to that career path, the MBA was considered a good choice, providing a broader view on all areas of management such as organisational behaviour and culture, human relationships, finance and marketing, strategy and implementation. The subject of this dissertation combines the two worlds, that of management and of information technology, giving a more thorough and business oriented view to the authors subject of work. Beyond the obvious curiosity that is created by the lack of data in the Greek market in which the author lives and works, there has always been an interest in IT Governance, IT management and risk management, and this dissertation comes to cover at least some of these areas. Structure of the dissertation The rest of the dissertation has a typical structure the introduction that was just provided constitutes the chapter one. Chapter two provides a review of the existing literature and previous studies on IT Governance; that should form the basis for the research that was necessary for this dissertation. Chapter three analyses and justifies the methodology that was used for the sampling, the data collection and data analysis methods that were selected. This chapter also presents and analyses some limitations related to the methodology, and presents the ways in which these limitations may affect the data analysis and the conclusions. Chapter four is the data analysis, in which all data that were collected are analysed and presented, relations are drawn and comparisons to findings from previous research are performed in order to fully answer the research questions set in this dissertation. Chapter five draws on the conclusions of the previous chapter. It summarizes the research objectives, the findings and the implications of the results. Generalization issues and data validity is further discussed. This chapter provides also recommendations for future studies, identifying details that were not included in this survey and questions that have emerged from the results of the current dissertation. Finally, this chapter reflects on the dissertation, assessing the weaknesses of the work performed and the obstacles faced; it also identifies the areas in which the author has gained knowledge and experience. Literature Review Introduction A literature review is vital to any research project, in order to collect, present and critically analyse, what is already known in the subject under research. The evaluation of previous research leads to a better understanding of the subject, of the areas of consensus between academics and practitioners, and the points of conflict and potential gaps. Towards the answer of the status of IT Governance in Greece, an attempt will be made to explain the term IT Governance and clarify any misconceptions regarding IT Governance and IT Management. The different types of IT Governance models that have been developed in the past, along with the key roles in IT Governance, will be identified, presented and compared. The necessity for IT Governance as suggested in the literature will be evaluated, and the most commonly mentioned benefits and implementation barriers will be presented, in order to serve as potential answers to the questionnaire of the research. Previous reports on management methods that may be used instead of a full framework implementation will also be evaluated for the same reasons. The definition of IT Governance IT Governance is a subject that has gained significant focus during the last years. As a term, IT Governance, has too many definitions in the literature (Buckby, Best and Stewart, 2009; Lee and Lee, 2009; Lee, Lee and Lee, 2009). Simonsson and Ekstedt (2006) tried to find a common definition on 60 different relative articles; and came up with yet another definition, which includes many of the previous ones. The definitions used by researchers, depend on their view on what IT Governance can offer to an organisation. IT Governance is sometimes perceived as a framework or a process for auditing the use of the IT infrastructure and operations. Some other times sometimes it is perceived as an IT decision making tool which allocates the decision rights in order to encourage a predictable behaviour in the use of IT, while for others IT Governance is a branch of corporate governance focusing on the control and the strategic view of IT (Musson, 2009). Not few have used definitions that mix and match more than one of these views, such as Peterson (2004), Higgins and Sinclair (2008) and Simonsson and Johnson (2007). A definition that is, in the authors opinion, quite clear and inclusive, is the following: IT Governance is a framework for the leadership, organizational structures and business processes, standards and compliance to these standards, which ensures that the organizations IT supports and enables the achievement of its strategies and objectives. (Calder, 2007) Lee and Lee (2009) make the link of IT Governance with Corporate Governance. They suggest that IT Governance is a mix of Corporate Governance and IT Management; meaning that IT Governance addresses the transparency and control that corporate governance focuses upon, and the efficiency and effectiveness that IT management aims at. IT Governance as part of the corporate governance is also suggested by Peterson (2004), Bhatttacharjya and Chang (2009), ODonohue, Pye and Warren (2009). Several researchers have pointed out that IT Governance is not the same as IT Management. The former refers to the definition of who has the rights for major decision making, while the later refers to the actual making of the decisions and the implementation itself (Broadbend, cited in Buckby et al., 2009; Calder, 2009; Sambamurthy and Zmud, 1999; Toomey, 2009; Van Grembergen and De Haes, 2009). Regarding the subject and scope of IT Governance, the IT Governance Institute suggests five distinct but interacting domains: The Strategic Alignment, Value Delivery, Risk Management, Resource Management and Performance Management. The need for IT Governance The need for IT Governance has not been extensively debated; almost everybody agree that the proper governance of IT is necessary. The reasons though provided to support this argument vary, and the organisations do not seem to have been persuaded by that position. A quite common reason provided to support the necessity of IT Governance, is the increased complexity of the IT infrastructure that is caused by the amount of data that an organisation holds, and the role of this information (Laplante and Costello, 2006). IT is not only complex, but it also has its own fast changing and unique conditions, as such the need to apply sound management disciplines and controls is even greater (NCC, 2005). Risk management is one more reason for IT Governance. Risk is caused by the growing dependency of organisations on IT resources which should not be neglected; the percentage of companies that are vitally dependent on IT for their continuing operation, was over 75% in 2004 (KPMG, cited at Musson, 2009). That dependency makes the potential unavailability of IT based services a significant problem for organisations such as banks and hospitals. The lack of availability is not the only danger caused by that dependency; cyber crime, fraud, information inaccuracy are just a few more issues that need proper identification and management (Van Grembergen and De Haes 2009). Instead of implementing IT solutions, the focus now has shifted to changing the business processes, to be enabled by IT. The solutions implemented are generally more complex due to this shift, and subsequently there is a greater risk with the implementation of IT-enabled business processes (Higgins and Sinclair, 2008). From the management perspective, that dependency means that management needs to be more aware of the critical IT risks, and to be assured that they are adequately managed (NCC, 2005). High organisational performance is another reason found in the literature, although that one is debatable. Liew believes that IT Governance can ensure proper measurement and preservation of an achieved performance (cited at Bhattacharjya and Chang, 2009), nevertheless Young has pointed out through a literature review that there is no convincing evidence that superior business performance is a result of any of IT Governance guidelines (Young, 2006). Typically, IT investments are significantly high. They account for over 50% of the average organisations annual total capital investment (Baschab and Piot, 2007; Carr, 2003; Weill and Woodham, 2002), as such their management in a responsive, effective and efficient way is usually a requirement that should be set by the management board. On the monetary field, cost optimisation of the IT projects and service delivery, are also considered important issues by several researchers (Bhattacharjya and Chang, 2009; Fairchild et al, 2009; Menken, 2009; Peterson, 2004). The amount of money spent is important, but the need that the enterprises investment in IT is in harmony with its objectives is usually considered more significant (Buckby et al, 2009). This is called Business IT Alignment, which is a quite old issue; several studies from mid-80s have focused on the alignment of the IT operations with the business objectives (Brown and Magill, 1994). Some researchers do not agree with the need for the Business IT alignment at all (Sillince and Frost, 1995). Koh and Maguire (2009) also suggest that Business IT alignment maybe the wrong strategy for smaller businesses, which may be agile enough to change course quickly following the new ICT arrivals in the business. They also mention that Venkatraman questions the logic behind alignment; nevertheless, this is a false interpretation of Venkatramans study, who clearly states that IT needs to support the business logic. Carr (2003) has written one of the most controversial articles on the issue, statin g that IT is not able to provide the competitive advantage that organisations need. Laplante and Costello (2006) make clear that they do not agree with that view, while Harris, Herron and Iwanicki (2008) get the opportunity to provide metrics on the value that IT can provide, instead of just dismissing Carrs argument. According to a different should of thought, Business IT alignment has been identified as a significant management concern (Brown and Magill, 1994; Cameron, 2007; Kashanchi and Toland, 2006; Silvius, 2007) and effort is put in order to identify the potential benefits of Business IT alignment. In fact, a recent study by Nash (2009) proves a positive correlation between firm level sales and the so-called Strategic Alignment Maturity; i.e. the maturity level of the business IT alignment. By considering Business IT alignment as something that organisations want to achieve, it is yet another reason to exercise governance of the IT. The relationship between IT governance and Business IT alignment has been proven (BMC Software, 2007; Musson and Jordan, 2006). Additionally, IT governance is strongly suggested by researchers as the best option for the maintenance of the alignment of IT to the continuously evolving organisational needs (Cameron, 2007; Harris et al, 2008; Pultorak, 2006; Sambamurthy and Zmud, 1999). Although Business IT Alignment is a common issue, it puts IT in a passive role; it makes it a follower. Proper governance can transform IT from a follower to a leader; IT is able to set the business agenda and partially affect the organisations strategic objectives (Addy, 2007; Baschab and Piot, 2007; Weill and Woodham, 2002). A research by NCC (2005) has identified a potentially widening gap between what IT departments think the business requires, and what the business thinks the IT department is able to deliver. This can be addressed by IT Governance, through which an organisation wide view of IT may be generated and promoted (Laplante and Costello, 2006; Weill and Woodham, 2002). That means that IT should have a thorough understanding and a participation in the improvement of business processes and their interdependencies. The other way round is also important, i.e. organisations need to obtain a better understanding of the value delivered by IT, both internally and from external suppliers. Measures are required in business (the customers) terms to achieve this. Key elements for that understanding include the enterprise wide view of IT budget (Addy, 2007; Weill and Woodham, 2002). One more reason found in the literature to promote IT Governance, is the compliance to regulatory requirements. Specific legislation and regulatory requirements, such as Sarbanes Oxley Act (SOX) almost dictate the use of an IT governance framework (Buckby et al., 2009; Higgins and Sinclair, 2008). Others, such as HIPAA (Health Insurance Portability and Accountability Act) and Basel-II do not dictate, but certainly describe an IT Governance framework through their requirements for accountability on investments, information security and assurance, risk management and decision processes (Harris et al, 2008; Higgins and Sinclair, 2008; Pultorak, 2006; Network Frontiers, 2008; NCC, 2005; van Grembergen and De Haes, 2009). Yet another commonly stated key benefit of proper IT Governance is clear and transparent decision making regarding IT resources (Baschab and Piot, 2007; Brown and Grand, 2005; Lee and Lee, 2009; Tshinu, Botha and Herselman, 2008). The lack of clarity and transparency for the decision making process, can lead to reluctance to take risks, and subsequently failure to seize technology opportunities (NCC, 2005) Separate decision processes followed by the IT and business, may mean that there is not enough shared ownership and clarity of resources, which also means that there may be a lack of accountability. IT Governance models Although IT Governance sets the decision making process, it does not define who decides. IT Governance decision authorities may be structured in different models, depending on the organisation. The three prevailing ones are the centralized, decentralized and federal (hybrid) according to their modes of distributing authorities and responsibilities for decision-making (Brown and Magill, 1994; Fairchild et al, 2009; Peterson, 2004; Sambamurthy and Zmud, 1999), while the pair of centralized / decentralized may also be found as the only choices (Laplante and Costello, 2006; Robb and Parent, 2009). Ross and Weill (2002) and Cameron (2007) expressed their quite strong preference on centralized IT Governance model, i.e. decisions being made centrally, but Ross and Weill revisited that view in 2004; they suggested that there are six (6) archetypes / models of IT Governance, on 5 different IT domains. From more centralised to less centralised, they identified Business monarchy, IT monarchy, Federal, IT Duopoly, Feudal and Anarchy. The two monarchies are quite clear, meaning that Business or IT respectively has the major responsibility for decisions. Anarchy is quite clear as well, meaning that there is no standardization. Federal and IT duopoly involve business executives and IT executives in the decision making process, with federal to give more power to the business than IT duopoly. Finally, feudal archetype brings the decision level down to business units or processes. The IT domains on which decisions need to be made, are IT principles such as funding and role of the IT in the business, IT Architecture which refers to the identification and development of the core business processes of the enterprise and relative information, IT infrastructure, business application needs such as the owner of the outcome of each project and IT investment and prioritization. That model classification from Ross and Weill is unique; as stated earlier, most other researchers have selected a simpler classification scheme. Ein-Dor and Segev (cited at Tavakolian, 1989) found that the revenue of the organisation is positively related to centralized IT Governance but there is no relation between the governance model and the size of the organisation. There is empirical proof that a link between the IT structure with the organisational competitive strategy exists; conservative organisations are more centralised than aggressive ones (Tavakolian, 1989). These results are supported by more recent research with consistent findings; Weill and Woodham (2002) and Weill and Ross (2004) found that top performing firms on profit were mostly centralized, while top performers on growth were mostly decentralized. A link between the organisations industry type and level of de-centralization of IT Governance has not been found (Ahituv et al, cited at Brown and Grant, 2005). It has to be noted that the model of IT Governance in an organisation may also be dictated by external factors, such as SOX which promotes a centralized IT Governance model, while Australian governance frameworks (mainly, AS 8015) drive the organisations towards a de-centralized IT Governance model (Robb and Parent, 2009). IT Governance Frameworks Information Technology Infrastructure Library The Information Technology Infrastructure Library (ITIL) is a framework of best practices for IT Service Management. It is comprised of five books which focus on five different aspects of IT Service Management and Service Lifecycle: Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Each one of the books, defines a set of processes such as IT Financial Management, Supplier Management, Change Management, Incident Management and Service Measurement and Reporting; a total of 23 processes are defined with a set of actions and roles required for each process. The definition of several of the processes and the subsequent roles is consistent with the IT Governance definition we used earlier; nevertheless a big amount of the defined processes such as event management and validation and testing, are much more focused on the management part than to that of the governance. ITIL is considered to be the framework that is closer to service management than control, from the other two frameworks, CobIT and ISO/IEC 38500:2008 and has a more narrow scope than CobIT (Van Grembergen and De Haes, 2009; Simonsson and Ekstedt, 2006; Simonsson, Johnson and Wijkstrà ¶m, 2007; Sallà ©, 2004; McBride, 2009). That focus of ITIL to service delivery and management was more obvious in version 2, which did not address issues such as Risk Management, Performance Monitoring and IT Governance (generic strategic direction and alignment) at all. As such it was mostly perceived as a framework for service desk management. Although the effectiveness of ITIL version 2 to the alignment of IT with business objectives has been repeatedly pointed out (BMC Software, 2007; Harris et al, 2008; Pultorak, 2006) and even experimentally proven (Kashanchi and Toland, 2006), it was never the primary driver for ITIL adaptation. A survey conducted by Bruton Consultancy for the Helpdesk Institute Europe (now renamed as Service Desk Institute) for the value that ITIL has brought in companies that have implemented it, indicated that the contribution of ITIL to the business strategy was not even considered as an issue by the majority of the correspondents (70%). The same holds for the perception of the participants on t he competitive advantage that may be provided by proper IT management through ITIL. More than half (66%) responded that this was not considered in the decision for ITIL implementation (Bruton, 2005). With version 3, ITIL gained a broader scope than version 2 and added significant emphasis on business strategy. That change, led some IT management consultants to declare ITIL version 3 as inappropriate for helpdesk and service management processes (Bruton, 2007), not strange since version 2 focused on processes while version 3 focuses on Business Value (Harris et al, 2008). Beyond the not strategic enough type of criticism, ITIL has also been criticised as a flawed and uneven framework. Dean Meyer identifies pitfalls in its implementation; nevertheless, he also states that it is an implementation issue and not a framework issue (Meyer, 2009 web site). ITIL has also been characterized as a too generic framework, which is not able to provide value if used off-the-shelf without significant adaptations (Baschab and Piot, 2007), an unfair criticism as ITIL is promoted as a set of best practices, not as a complete, fits-all framework. This concession should invalidate yet another criticism raised by Simonsson (2008), the lack of a maturity model. Another criticism of ITIL is that the documentation is not free (Bhattacharjya and Chang, 2009). That is a valid point, nevertheless the cost of the books is quite low for companies (less than  £400 for the whole set). Other criticisms include the stifling of the creativity of those who implement it, and that it b ecomes a goal by itself having a heavy administrative burden (Addy, 2007). All these points are valid, but they can be attributed to the extension of ITIL. Control Objectives for Information and related Technology Control Objectives for information and related Technology (CobIT) is a control framework developed by the IT Governance Institute. CobIT defines processes and controls, and uses the grouping of activities in four domains: Plan and Organise Acquire and Implement Deliver and Support Monitor and Evaluate Each domain contains a set of processes, 34 at total, and each process defines specific controls, which sum up to 210 for all processes. CobIT defines inputs and outputs, as well as a maturity model for each process, making the control of compliance a very easy task. RACI (responsible, accountable, consulted and informed) charts are also provided, drawing a clear guideline on who should be involved in every process step. Goals and metrics, in the form of outcome measures (key goal indicators KGIs) and performance indicators (key performance indicators KPIs) respectively are also provided, mapping business goals to IT goals, which can be achieved by one, or the interaction of several processes. CobIT is generally used where there is a need for auditing functions, in comparison with ITIL, which is better suited to operational process improvement (ODonohue et al, 2009). In contrast to ITIL, CobIT has extensive documentation available free of charge, including the framework itself and several case studies. Several implementation documents though are only available for purchase, such as CobIT Quickstart, while others are available free for ISACA members or for purchase for non-members such as Security Baseline and User Guide for Service Managers. Several consultants and practitioners criticise CobIT that it only states the obvious, that it is very high level, is only a generic framework and does not provide specific and repeatable implementation steps (Culmsee, 2009; Toigo, 2005). This is not a common view, as others find CobIT to be quite prescriptive (Pultorak, 2006; Robb and Parent, 2009). That may be explained by the fact that although CobIT framework itself is indeed high level, a different publication is provided by ISACA, named CobIT Control Practices which is quite prescriptive. Academics criticise CobIT as providing little support for improved decision making, although many metrics are defined (Simonsson and Johnson, 2006). Others state that CobIT is expressed almost entirely in terms of process, focusing on how to govern but not what to govern (Lee et al, 2009). Another criticism states that CobIT is significantly more focused on auditing, largely ignoring other aspects of governance such as software development an d service delivery (NetFrontiers, 2005). CobIT is also characterized as a framework that needs significant knowledge and know how for a successful implementation (Simonsson et al, 2007), and that it takes time to introduce solid IT Governance through it (Rogers, 2009); although the opposite would be strange, given the wide area of processes and functions that CobIT addresses. Finally, while ITIL is known as the framework that guides you on how to get where you want to be, CobIT merely focuses on where you should be; that may be good or bad, depending on ones point of view and needs. ISO / IEC 38500:2008 The International Organization for Standardization (ISO) attempted to solve the confusion between IT Management and IT Governance, and at the same time provide guiding principles on IT Governance, in the recently published ISO/IEC 38500:2008. Because ISO/IEC 38500 establishes principles to guide the behaviour of organisations, it complements frameworks that focus on process, such as ITIL and COBIT. Thus, with the right frameworks or processes, complemented by the right behaviours, organisations are more likely to establish highly effective systems of governance. After all, it has been stated that ITIL and CobIT are not mutually exclusive; they are rather complementary and organisations will probably benefit from a mixed approach, adopting what is more applicable in every case, from the two frameworks (Chickowsky, cited at Bhattacharjya and Chang, 2009). ISO/IEC 38500 can also be combined with these two and ITGI has even issued a specific document demonstrating how and which specific CobIT and ValIT controls support the adoption of the standards principles and implementation approach. Nevertheless, ISO/IEC 38500:2008 is very recent to be evaluated. As of the time of conducting this research, there is not enough information on the implementation, benefits or drawbacks of ISO 38500:2008. Common drivers for IT Governance implementation While the need for IT Governance has well been described, the benefits sought, i.e. the reasons for the implementation of an IT Governance framework vary, sometimes depending on the point of view of the observer. As drivers, we consider the motivator factors, which may lead an organisation to the implementation of an IT Governance framework. For IT Managers, IT Governance is a mechanism for the alignment of the IT with business on the projects that are going to be pursuit. For IT Auditors, it is mainly a control mechanism that can help them achieve compliance with regulations, and to manage the risks that are related to IT projects better. For IT Service management professionals, IT Governance ensures that not only the IT services offered are aligned to the current and future business needs, but they are also managed for efficiency, effectiveness and specific quality objectives (Pultorak, 2006). Recent surveys have indicated that the most important benefits expected from the implementation of an IT Governance framework are proper risk management, the resource management of IT, the performance measurement of IT and the business IT alignment. Along these, cost reduction, productivity improvements and organisation wide view of IT are commonly mentioned. (ITGI, 2008; BMC Software, 2007; Milne and Bowles, 2009; Yanosky and McCredie

Character Analysis of Roderigo in Othello Essay -- Othello Essays

In Shakespeare’s play, Othello, several incidents occur that portray the purpose of Roderigo’s character. If one event is isolated from the rest, the thematic desire is lost. It is only when the events are looked at as a whole that the actual theme is obtained. Roderigo is a minor character who carries out a vital role in the play. Although Roderigo has very few lines, he plays a crucial role on a thematic level. The play begins with a conversation between Roderigo and Iago. The opening lines are significant in that they set the tone and initiate the plot. Roderigo’s thematic purpose is portrayed through Iago’s manipulation in the lines, â€Å"Tush, never tell me! I take it much unkindly/ That thou, Iago, who hast had my purse/ As if the strings were thine shouldst know of this.† (1.1.1-3). Roderigo learns about the elopement of the Moor and Desdemona. He questions Iago in pursuit of the money he has given him in order to woo Desdemona. These lines show that even before the play begins Iago greatly influences Roderigo. The relationship and trust the two characters have is made apparent through the first lines. Iago takes enjoyment in influencing people, as seen through his first soliloquy: Thus do I ever make my fool my purse; For I mine own gain’d knowledge should profane If I would time expend with such a snipe But for my sport and profit. (1.3.374-377). Iago states that the only reason he spends time with Roderigo is for his own wealth and pleasure. His plan is to continue giving Roderigo unfulfilled promises. Iago continues to manipulate Roderigo. He convinces him that Desdemona will soon grow tired of Othello and begin to search for a younger, handsome man to fulfill her desires. Continuing to build on Rod... ... sake of his reputation, Iago persuades Roderigo to kill Cassio. In doing so, Roderigo only injures the lieutenant. Iago sees his plan collapsing and rushes in to kill Roderigo. Betrayed by his friend, Roderigo died in pursuit of Desdemona’s love. As a minor character, Roderigo has a significant impact on several themes such as manipulation, jealousy and betrayal. Throughout Shakespeare’s drama, Roderigo is manipulated into performing tasks in which Iago does not want to take part in. Roderigo’s jealousy towards Othello increases as the play progresses. His endless love for Desdemona leads him to his tragic death where he has be betrayed by a person in which he once called his friend. At a first glance, a minor character may appear to have an insignificant role, but upon observing them in detail, their role can be much more significant that first perceived.

College Debate Essay

In Katherine Porter’s essay, â€Å"The Value Of a College Degree†, Katherine answers the question to whether continuing education beyond high school is worth it or not. Since college costs are increasing radically every year, many students and parents aren’t considering a two- or four-year college education a necessity. Her essay is reaches out to those parents and students who are in doubt, with the use of cited evidence and her many research studies, she is determined into convincing those who question attending college to pursue further education. Although the question of whether continuing education beyond high school is worth it or not remains unsettled by many, it should definitely be considered. First off, a valuable college education brings out the best in a person; it makes them stronger and builds an immense amount of confidence. Some may consider pursuing a college education as something that’s completely out of reach, but I might just have to say that you’re wrong. A college education not only builds strength and confidence, it also helps you grow. College students are situated in different types of situations, environments and or settings in which they encounter all kinds of people. To explain much further, as said in a source found in Google: â€Å"College education has a profound effect on a person and his or her life. It helps people choose their careers more wisely and the college experience makes people become more confident and can make better and well judged decisions. † (Google. com, Value of College Education) A College education develops growth in terms of adulthood and maturity, built from experience. Many high school students believe that doing well academically would be enough. That is only somewhat true; most colleges consider well-rounded students, like those who participate in extra curricular actives, activities such as being involved in sports, volunteering, and community work. Keeping an open mind when considering college selections is a very important factor when it comes to decision making. Parents and students should not allow money or locations limit their thinking when researching schools. By attending college fairs, and purchasing college guide books they’ll learn about colleges that ‘fit’, in an overall aspect. Scheduling interviews, preferably on-campus interviews, will allow students to demonstrate genuine interest and allows him or her the opportunity to make a valuable link. All in all, the key factor isn’t getting a college degree itself but the degree owner. A college education is now a necessity, and the average American couldn’t possibly make it through these times and those that are to come without one. â€Å"Get in(worry about the money later. †

Promotional Exam Econs Essay Example

Promotional Exam Econs Essay Example Promotional Exam Econs Essay Promotional Exam Econs Essay Essay Topic: Self Reliance ST ANDREW’S JUNIOR COLLEGE H1 ECONOMICS (8819) JC1 Promotional Examinations Revision Package 2011 Contents Section A: Case Studies 1. 2007 TPJC Prelims H1 Paper CSQ1: China’s Water Woes 2. 2007 GCE A-Level Paper H1 CSQ1: International Tourism (covered in Lecture) 3. 2008 CJC Prelims H1 Paper CSQ1: The Illegal Drug Market 4. 2009 RVHS Year 5 End of Year Exams Paper CSQ1: Challenges of the Agricultural Sector Section B: Essays 1. 2006 SAJC H1 Final Exams: Application of Demand and Supply – Price Control 2. 2008 SRJC H1 Prelims: Market Failure . 2008 A Levels H2 Essay: Elasticity of DD and SS 4. 2009 PJC H1 Prelims: Theory of DD and SS, Price Elasticity of DD and SS and Market Failure 5. 2009 HCI H1 Prelims: Market Failure 6. 2009 YJC H1 Prelims: How the Macroeconomy Works – Key Economic Indicators and National Income Accounting Section A: Case Studies Answers to the Case Studies Case Study 1: Answers to 2007 TPJC Prelims H1 Paper CSQ1 (a)(i) Compare the perc entage of the coverage of urban water supply with that of rural water supply in China from 1990 to 2015. [2] Coverage of urban water supply is expected to fall slightly from 100% in 1990 to the projected 98% in 2015 [1] while coverage of rural water supply is expected to rise steeply from 59% in 1990 to 85% in 2015. [1] (a)(ii) Is water a public good? Justify. [2] Excludability [1] For a resource such as water from river, stream or underground water, it is non-excludable. It is too costly and almost impossible to restrict the benefits to those who pay for them (this is only in the case of water which runs across areas like the Mekong River which cuts across countries/Yangtze River – cuts across different states). It is available, free of charge to anyone who wants to use them. OR However, water in cities, provided by the state municipality, is excludable. Households or plants can be prevented from using this water by cutting supply. Rivalry [1] Water is rivalrous. The consumption of water decreases the amount available for the next person e. g. wells dry up if too many households dig wells and draw down the amount of underground water available. Rivers dry up if too many farmers divert water for irrigation. OR Clean drinking water that has been properly treated and purified is finite. One person’s use of the water diminishes other people’s use of it. Hence, water is not a public good. (b)(i) With the aid of a diagram, explain why â€Å"prices of water in China remained only about a third of the world average†. (Extract 2, paragraph 2) [2] Low prices as a sign of price ceiling â€Å"Prices of water in China remained only about a third of the world average† – concept of price ceiling. Price ceiling is the maximum price set by the government. With reference to Fig. 1, the world average market price is Pw where the demand curve intersects with the supply curve. China sets its price below the world average market price at Pc. [1] Diagram [1] [pic] Figure 1: Price ceiling (Pc) set by China Government to cap Price of Water Alternative answer 1. Subsidies (b)(ii) Who gains and loses as a result of such a policy mentioned in (b)(i)? [4] [pic] (b)(iii) With the aid of a diagram, explain and illustrate how water pollution in China results in market failure. [6] Students should draw the diagram for negative externality (water pollution) and explain how the water pollution causes the market to fail. pic] Figure 2: Water pollution as a negative externality Water pollution is a form of negative externalities. Externalities are defined as spillover effects to the third party arising from production or consumption activities. In the presence of negative externalities, marginal social cost (MSC) will be greater than marginal private cost (MPC). This is because the marginal social cost takes into account the marginal external cost. MSC=MPC +MEC (MEC) to the third party, in this case, ruined crops of farmers, health problems etc. From Fig 2, MSC is above MPC. Private equilibrium occurs at Qp where MPB = MPC. The socially optimum level, however, occurs at Q*where MSB = MSC. There is an overproduction of the good. At the private output Qp, MSCMSB and society will be better off if one less unit is produced. For all the additional units produced in excess of Q*, the welfare loss is represented by triangle abc. (c)(i) If you were the Minister for Environment, explain whether the water industry should be privatised. (indicated in the revision package to ignore this qn. ) [6] c)(ii) Evaluate the effectiveness of the current measures taken by the government as mentioned in Extract 1 as well as one other measure to reduce water pollution in China. [8] Students to be able to comment on the advantages and disadvantages of the current measures taken (i. e. imposing water quality standards, forcing heavily polluting industries to close, expa nd the use of alternative sources such as rainwater and recycled sewage) and to evaluate. Students to be able to explain one other measure and to evaluate the effectiveness of those measures (for example, imposing a tax or pollution permits). Imposing water quality standards Advantages: Ensure that the current water supply available will be of a quality standard and hence less external costs arising from the consumption of unclean water. Disadvantages: Difficulty of monitoring in a big country like China especially in rural areas. Since water is provided by local governments, they will incur the cost in ensuring the quality of the water. Forcing heavily polluting industries to close Advantages: Less water pollution and hence less money wasted in cleaning up water. Also, there would be more clean water available for consumption. Disadvantages: The industries may relocate to another country, e. g. India. This affects the economic growth of the country especially now that China is opening up its market. Also, the closure of the industries may lead to laying off of local workers and this may result in unrest. Expand the use of alternative sources such as rainwater and recycled sewage Advantages: Reduce dependency on the original sources of freshwater and hence the cost of getting more water from these rivers e. g. building of canals. Disadvantages: Takes time to come into effect. May require high cost in turning these alternative sources into fresh water for consumption. Tax on pollution An ad valorem or a specific tax can be imposed on firms who are involved in the pollution. The tax will add on to the costs of production and hence causing the supply curve (MPC) to shift up. The tax is effective in reducing water pollution if it fully internalises the marginal external cost. i. e. the amount of tax imposed is exactly the same as the amount of MEC. Taxes imposed must thus be flexible so that they can be varied to reflect changes in MEC. However, it is difficult to measure the marginal external cost and hence the amount of tax to be imposed. Also, the effectiveness of the tax depends on the price elasticity of supply. CSQ 2 – ans covered in Lect Case Study 3: Answers to 2008 CJC Prelims H1 Paper CSQ1 a) i) Compare the trend in retail cocaine prices in Europe and the USA from 1990 to 2005. Any of the 2 below. [2] Both are falling. Europe – fal l by 50. 6%; USA – fall by 62. 3%; Prices in the USA falling at a faster rate Prices started to rise after 2002. Retail prices in the USA consistently higher than in Europe i) With reference to the data and using economic analysis, account for the trend in retail cocaine prices observed above. [4] Using demand supply analysis, explain why there is a falling trend (1990-2002) From Extract 3, plans to reduce both demand supply; Demand falls at a faster rate than the fall in supply. Illustrate with a diagram Also accept answers that explain why prices are rising from 2002-2005 Demand factor: From Table 2, demand fell (2002-2005) Supply factor: From Figure 1, supply fell Supply fell proportionally more than the fall in demand ( price rise ii) Account for the difference in wholesale prices of cocaine between Europe and the USA. [2] Possible reasons Higher cost of production; possibly due to higher transport costs Higher demand in Europe Any well explained demand or supply factor will be awarded 2 marks. b) i) Explain the market failure created by drug abuse. [4] Drug is a demerit good; goods that generate negative externalities that are deemed undesirable by the political process. Explain negative externalities with the aid of a diagram. Explain how MSC MSB results in market failure. Explanation of how underestimating private cost results in a demerit good ii) Evaluate the use of a ban on illegal drugs to correct this market failure. [6] Explain how a ban works on the market for drugs. With the aid of a diagram (diagram is not necessary as long as you are able to explain it clearly using proper economic analysis), show how a ban is efficient in correcting the market failure. Evaluate the use of the ban. c) With reference to the data, discuss the effectiveness of â€Å"Plan Columbia† and suggest alternative measures the government could adopt to bring about a more efficient allocation of resources. 12] Effectiveness: To a certain extent, it was effective as it reduced demand from 2002-2005 from 33. 9 million to 33. 7 million users, as seen from Table 2. However, demand started to rise in 2006 to 35. 3 million. Effectiveness in curbing demands is therefore inconclusive as data provided stopped at 2006. As for controlling supply, as seen from Figure 1, supply fell from 2000 onwards, which could be a sign of the plan working. However, the supply started to increase again in 2006, increasing by 16% in 2007. Also, the effectiveness was limited as even if the authorities sprayed herbicide, coca farmers moved elsewhere replant the crop because of its very profitable potential (4 times more than the most profitable legal crop). Alternative measures: Taxation Legislation Quotas Minimum of 2 well explained policies, with good evaluation. Case Study 4: Answers to 2009 RVHS Year 5 End of Year Exams Paper CSQ1 (a)(i) Calculate the change in the crude oil prices between 2007 and 2008. [1] 42. 86% (1m) (ii) Compare the level of projected soybean exports of the U. S with that of Brazil for the period between 2004/05 and 2015/16. 2] US’s exports are decreasing while Brazil’s exports are increasing over this period. (1m) Before 2007/2008, the soybean exports of USA are consistently higher than that of Brazil’s but after 2007/2008, the projected soybean exports of Brazil are higher than that of the USA. (1m) (iii) Using demand and supply analysis, account for the trend of the pro jected soybean exports for Brazil between 2004 and 2016. [5] The increase in the projected soybean exports could be due to an increase in the production in Brazil which is fuelled by an increase in demand and supply. Due to the increase in the prices of oil, according to the law of demand, quantity demanded of oil will decrease. This will lead to an increase in the demand for biofuels because oil and biofuels are substitutes. With a rightward shift in the demand for biofuels, the prices of biofuels will increase and quantity supplied for biofuels will increase as well. With a higher quantity supplied for biofuels, the demand for soybean will increase because soybean is a factor of production for biofuels. (2m) There is also an increase in the supply of soybean due to the improvement in technology, which resulted in development of new varieties of soybean suited for the rainforest climate. Therefore, the improvement in technology lowers the costs of production and suppliers will find it cheaper to produce soybeans now. As a result, they will produce more and supply increases. (2m) Market for Soybean in Brazil Referring to the diagram above, initial output is at Qo where DD cuts SS. After DD shifted to DD1 and SS to SS1, there is a new intersection at Q1, accounting for the increase in production hence an increase in the projected soybean exports. 1m for correct diagram showing an increase in total output) (b)(i) Suggest two reasons why the Brazilian government encourage the use of alcohol- based fuel. [2] The Brazilian government may want to reduce the country’s reliance on conventional fuel (1m) and to reduce the amount of pollution, which is an external cost to the society. (1m) (1 m for every valid reason) (ii) Explain how the use of alcohol-based fuel in Brazil affects the costs of car usage. [4] Costs of car usage include private costs and external costs of driving. Private costs of driving have been reduced (1m) because alcohol-based fuel is cheaper given the relatively lower production costs to conventional fuel. (1m) External costs of car usage are reduced (1m) because less pollutants are emitted. (1m) (c) Discuss the possible links between climate change and the agriculture sector. [8] Agriculture contributes to climate change The expansion of agriculture sector resulted in clearing of vegetation and deforestation for more farmland and this has led to less plant resources to store carbon, contributing to higher emission of green house gases and adverse effect on the climate. The use of intensive farming methods and modern farming techniques emphasizes farm productivity. The use of heavy machinery and industrial pesticide in intensive farming has similar negative impact on the environment. Widespread use of pesticides destroys farmland food chains and at the same time, a substantial portion of pesticide residue ends up in the environment, ca using environmental pollution and biodiversity decline. However, if there are policies adopted by the agriculture sector or any forms of government intervention to reverse the damage of agriculture on the environment, e. . incentives to encourage the practice of non-intensive farming and reforestation programme, then the agriculture sector may not lead to adverse climate change. Climate change adversely affects agriculture Climate change can in turn affect the quantity and quality of the harvest of agriculture produce. The changing climate conditions lead to wider fluctuations in supply, since supply of agriculture products is price inelastic, this has led to instability in the prices of agriculture products causing the income of the farmers to fluctuate more severely. Thus, climate change has significant impact on the agriculture sector. However, the government often adopts policies to stabilise food prices by setting price control (price ceiling on major staple food) to ensure consumers are protected against rising food prices and/or protect the income of farmers through farm subsidies. These measures will reduce the adverse effect of a climate change on the producers and consumers in the agriculture sector. (d) Explain how the system of tradable obligations works and evaluate if the government should use such a policy. [8] System of tradable obligations Each year, the government decides how many acres of land should be devoted to non-intensive farming and decides on the number of tradable obligations to be allocated to each farmer. Each obligation specifies the acreage the farmer is required to farm in a nonintensive manner. If a farmer wishes to farm intensively, he can pay another farmer who practises non-intensive farming to take up his obl igation. Strengths of tradable obligations This system recognises that different types of farms are of different efficiency levels when it comes to farming techniques. Intensive farms would pay efficient nonintensive farms to relieve them of their obligations. Both intensive and non-intensive farmers can gain as intensive farmers would probably pay less than if they had to devote resources to farm non-intensively themselves. Non-intensive farmers would probably get paid more than what it cost them to take over the obligations to farm non-intensively. A market-based system like this would be economically efficient and this would help sustain non-intensive farming and farm-reliant communities. The system would be flexible and easily adaptable to changing economic and environmental conditions since a different target for non-intensive acreage could be set each year. Both the systems of tradable obligations and farm subsidies encourage nonintensive farming but comparatively, tradable obligations could cost the government far less than if it should adopt a system of farm support and subsidies which causes more distortions. Limitations of tradable oblig ations The government may have to decide on what is an appropriate or optimal number of tradable obligations to issue each year. If too low, may not lead to significant cuts in external cost of intensive farming methods. If too high, may cause even greater welfare loss to society, thus the government needs to have good knowledge of how the agriculture sector operates and the alternative technology that could be adopted by the sector in reducing the external costs. Monitoring to ensure that farmers fulfill their obligation of non-intensive farming and tracking where the obligation has been traded, and continual inspection to ensure compliance may incur further cost in the implementation of the system. Alternative: taxes Answers to the Essays 1) 2006 SAJC H1 Final Exams The government has removed the price floor imposed on Malaysian Airlines under the new domestic aviation policy. Airfares will now be determined by supply and demand factors. It is about time the (Malaysian) government stopped controlling airfare tickets. The Straits Times, 10 July 2006 (a) Using the above context, explain the meaning of a price floor and discuss the underlying rationales behind its implementation. [12] (b) To what extent do you agree that the government should stop controlling the price of air tickets? 13] Part (a) Define price floor, in the context of the domestic market for Malaysian Airline tickets. Illustrate the price floor by means of a diagram. The diagram should indicate: Definition of the market; Pe and Qe under a free market; price floor above Pe; a surplus (Qs – Qd); the area showing the loss of consumer surplus. Discuss the underlying rationales: 1. The government perceives that Pe, as determined by free market forces is too low. Hence it sets a minimum price via intervention. 2. Government wants to protect the domestic airline. Why? Due to inefficiencies in the firm, total costs are high. Hence government hopes that the minimum price (higher than Pe) would then help cover the costs. 3. To protect the workers working in the aviation industry (stewards, pilots, technicians, baggage personnel). The wage of these workers is largely dependent on the profits of the airline. If the government perceives that the aviation sector is important to the economy, the implementation of the price floor is all the more important. 4. The government is concerned that MAS may not be able to cover its high initial set-up costs (sunk costs). Given that the government has a stake in MAS, it would want to earn sufficient revenue to cover these costs. NOTE: A thorough discussion of any 2 rationales is sufficient. No evaluation needed here. |Knowledge, Application, Understanding and Analysis | |Level |Descriptors | |L3 |Good to thorough knowledge of price floor and its rationales. Clear explanation, showing good knowledge of| | |facts and ability to apply within the context of the question. | |L2 |Fairly good grasp of knowledge of a price floor. Accurate though underdeveloped explanation of the | | |underlying rationales. Some attempt to apply to given context. | |L1 |Skimpy or smattering of points with no proper diagram illustrating what a price floor is. Answer ranging | | |from mostly irrelevant to showing basic conceptual errors in explanation. No attempt to apply to given | | |context. | Part (b) A balanced argumentative approach has to be displayed by the candidate within the context. Thesis: 1. The deadweight loss that results from government intervention. Problem of surplus of tickets: Loss of CS Consumers who are willing to pay for the ticket at equilibrium price are forced out of the market. Consumers who still remain in the market pay higher price now. Hence consumers are worse off with a price floor. Possibility of the loss of PS – The airline is flying its flights at a less than full capacity. It is not as cost effective when the number of air crew remains the same even if half the plane is full. Government may have to give a lump sum subsidy to compensate the firm for the loss in revenue at this higher price. Is this a waste of tax payers’ money? Consider the opportunity costs of using the government’s funds in this way. 2. Managing the demand and supply determinants may be a more socially optimal approach as opposed to price control. What should the government do instead of having a price floor? i) Increasing the demand for Malaysian airline tickets for domestic flights Advertising Price of related goods – Complements (have tie-ups with business partners such as domestic travel agencies) ii) Retraining the workers in the aviation firm such that they are able to get higher wages on the basis of their higher productivity. Equip them with the skills such that they are occupationally mobile. Anti-thesis arguments have already been discussed in part (a). i. e. The government should continue controlling the price of airfare tickets. Stand: To a large extent, the government should indeed leave the price of air tickets to the price mechanism. Additional credit should be given for the mention of a cost-benefit analysis in the decision process. |Knowledge, Application, Understanding and Analysis | |Level |Descriptors | |L3 |Clear explanation of how welfare loss is accounted for. A well balanced discussion on the issue. Suggestions of | | |alternative policies in place of a price floor to achieve intended objectives, with ample development. |L2 |Fair grasp of how the price floor leads to loss of welfare to the different groups of people in the market. | | |Undeveloped suggestions on what the government could do instead. | |L1 |Too general; lacks direction with no clarity with regards to the loss of welfare to the different groups of people| | |in the market. | Allow up to 4 additional marks for Evaluation |Level |Descriptors | |E2 |A clear judgment on the issue, showing evidence of real-life contexts. Evaluation of alternative policies stated in | | |place of a price floor in achieving intended rationales. | |E1 |Merely stating a stand on the issue, with raw justification. | 2) 2008 SRJC H1 Prelim â€Å"Chinas booming economy is driving a rapid rise in water pollution so severe that densely crowded cities could be left without adequate supplies,† said a Cabinet minister on Tuesday. The government has tried in recent years to rein in environmental damage by imposing water quality standards. But such efforts have had only limited success. Adapted from China Daily News, 30 March 2008 a) Explain how water pollution gives rise to inefficiency in resource allocation. [10] (b) Assess the policies which a government can adopt to deal with inefficiency in resource allocation arising from water pollution. [15] Part (a) Introduction Define efficiency in resource allocation: Economic efficiency in the allocation of scarce resources is achieved if it is not possible to change the exist ing resource allocation to make someone better off without making someone else worse off. Explain the meaning of inefficiency in resource allocation: Resources are allocated in a way whereby social optimal level of output is not met. Society welfare is compromised when resources are allocated in a way that no right type or amount of the good is produced or the good is not produced at the lowest possible cost. Body: Explain and give examples of private costs, external costs, social costs ? Private costs to individual producer include explicit cost of producing the good. For example, cost of inputs such as cost of raw materials/semi-finished goods (steel), cost of capital such as machines, cost of labour such as wages of workers and cost of land such as rent of factory space. There is also the external cost to the society of implied depletion of natural resources such as clean river. ? External costs refer to costs incurred by 3rd parties who are not directly involved in the production / consumption of a good/service and these 3rd parties are not compensated for the damage done to them. ? In this example, the external costs to 3rd parties include the harmful effects on the health of people around the industrial area such as skin diseases or illness related to consumption of contaminated water, thus resulting in medical bills incurred and these 3rd parties are not compensated for the damage done to them. Due to the existence of externalities, social cost of producing the good is the sum of the private and external costs. Well-labelled diagram Explain Qm and Qs and conclude over production and wastage of resources ? When left to itself, private individuals who consider only their own private costs and benefits will produce up to the point where MPC=MPB at Q m. ? However, the socially optimal level is where MSC=MSB at Qs. ? Since Qm ; Qs, there is overproduction of such goods leading wastage of resources and market failure. Explain DWL ? Between Qm and Qs, each additional unit over consumed adds more to costs than to benefits since MSC;MSB. Hence, total welfare loss to society as a result of over consumption is measured by the shaded triangle, known as deadweight loss. Conclusion: Personal Comment: Since inefficiency in resource allocation represents wastage of resources, it is necessary for the government to intervene to solve the problem of water pollution in China so as to increase the welfare of the society. Mark Scheme: L1 |Explanation of how externalities lead to market failure with basic errors in concept and/or application to context. | |L2 |Generally clear explanation with some attempt at application. | |L3 |Clear explanation of concepts with strong application to given context. | Part (b) Intro: Direction of essay: to discuss at least 3 measures to solve the problem of pollution Body: Taxes Impose a tax on production equal to the marginal external cost. A tax on production has the same effect as an increase in the cost of production of the firm. The tax shifts the firm’s marginal private cost curve vertically upwards by the full amount of the tax. If the tax is calculated to reflect accurately the marginal external cost the firm inflicts on a third party, the firm is then said to internalize the external cost. The resulting higher cost now induces him to reduce production to an amount equal to OQs which is the socially optimum output level where the marginal social cost is equal to the marginal social benefit (MSB = MSC). The welfare loss arising from overproduction is thus eliminated. Evaluation Fair because it is according to the ‘polluter-pay’ principle. Many economists favour the tax solution to correct externalities because it still allows the market to operate. Hence, benefits of consumer sovereignty and the automatic working of the price mechanism prevail. Hence, it promotes efficiency. It also forces firms to take on board the full social costs of their actions. Thus, it is fair because it is a ccording to the polluter-pays principle. The tax thus acts as an incentive over the long run to reduce pollution: the more a firm can reduce pollution, the more taxes it can save. By taxing firms for polluting, producers may be encouraged to find cleaner ways of producing an output. The main problem of using this method is that there is imperfect knowledge. The damage from pollution is extremely difficult to assess. It is also difficult to apportion blame. For example, the damage to lakes in China has been a major concern. However, just how serious that damage is and what are its monetary costs, are difficult to assess. An overestimation or underestimation of the size of the external cost would mean either a less than or more than social optimum level of output respectively. Other problems include the need for manpower to assess the tax. This imposes an additional burden on the government. Better than fines because there is incentive to look for more eco-friendly way of producing the good Tradable Permits Emissions trading (or emission trading) is an administrative approach used to control pollution by providing economic incentives for achieving reductions i n the emissions of pollutants. It is sometimes called cap and trade. A central authority (usually a government or international body) sets a limit or cap on the amount of a pollutant that can be emitted. Companies or other groups are issued emission permits and are required to hold an equivalent number of allowances (or credits) which represent the right to emit a specific amount. The total amount of allowances and credits cannot exceed the cap, limiting total emissions to that level. Companies that need to increase their emissions must buy credits from those who pollute less. The transfer of allowances is referred to as a trade. In effect, the buyer is paying a charge for polluting, while the seller is being rewarded for having reduced emissions by more than was needed. Thus, in theory, those that can easily reduce emissions most cheaply will do so, achieving the pollution reduction at the lowest possible cost to society. Evaluation Like taxes, it is market-based solution. Thus, allows market to operate – promotes efficiency in resource allocation. Incentive for firms to reduce pollution esp. if the permits are sold by the govt and not allocated free. Enforcement issues – if pollution permits are to be successful then firms need to be regularly policed and inspected. This clearly will be expensive and therefore involves an opportunity cost issue. Difficult to determine what is the level of permits to be issued to begin with? This is the most important issue, as if too many are issued (possibly by governments under political pressure) then the price of permits will collapse and the system will be rendered ineffective. It is impossible to accurately measure emissions. If output levels are used as a guide to pollution, then this ignor es the possibilities of low emission technology. Permits lead to increased costs for firms which will damage their international competitiveness. This could lead to inflation if firms pass on higher costs to consumers. Pollution permits will only be effective if introduced on a global basis as firms will otherwise switch production from one country to another. Rules and regulation: Penalty/Fines The government can impose severe penalty such as fines on factories which release toxic chemical wastes into river system. In a way, this will act as deterrent to the producers in contributing to water pollution in China. Evaluation: It has the power of law behind it (ie it is enforced by the state). Such laws can lead to a change in behaviour. Fines provide an incentive to change behaviour / a deterrent against bad behaviour. Simple to understand/easy to implement. Regulation provides a quick solution / immediate impact. Regulation backed up by fines will raise government revenue. This could be used to correct the negative externality or to compensate those suffering from the negative externality. However, it is a blunt weapon to discourage water pollution. Affects all firms equally. There is no incentive to look for more environmentally-friendly ways to produce the goods. Difficult to estimate the correct amount of fines – same problem as tax. The government has to employ supervisors to monitor or closely watch pollution emissions from industrial, farming and other sectors. This entails administrative costs which can be very substantial in some countries. The government has to weigh the costs and benefits to assess the effectiveness and desirability of this measure. If the benefits derived from successful implementation of measure i. e. cleaner rivers are greater than the costs incurred in channeling resources towards employing supervisors and conducting monitoring checks, then this measure should be adopted by the government. Licensing To control the total amount of pollutant emissions, authorities will devise a license system for emitters of wastewater containing toxic or radioactive materials. Without the license, enterprises will be banned from discharging pollutants into water. Evaluation: For smaller firms which are not able to afford the license, they will have to stop production completely. This may lead to retrenchment of the workers in that factory which may lead to additional burden for the government to provide financial aid to these workers. With the firm being out of production, it may also deprive the people in the area of the supply of the good. (ranking: 4th)- Not as effective as penalty because the factories are still allowed to discharge pollutants into the river system even though the amount is not reduced. Moral suasion/Educating the public The government can educate the public through schools or via campaigns or media to reinforce the message of the importance of keeping the rivers clean or eliminating the problem of water pollution in China. Awareness of the negative consequences of water pollution such as related illnesses, reduction in supply of fish or even a threat to their source of drinking water supply can be highlighted. 3) 2008 A Level H2 Essay In 2005 the rate of Goods and Services Tax (GST) in Singapore rose from 3% to 5%. Incomes rose by approximately 4. 5% in 2005. a) Explain the likely effect of this change in GST on expenditure by consumers on different types of goods. [10] [Note: Before we begin this essay proper, it would be prudent to introduce the relevant concepts. In this case Demand, Supply and the Price Elasticity of Demand (PED) are involved. ] The supply of a good is the quantity that producers are willing and able to produce and offer for sale at various prices over a period of time, ceteris paribus. The law of supply states that there is a direct relationship between price and quantity supplied. In other words, it is drawn as an upward sloping curve. On the other hand, effective demand is the desire to possess a good or service backed up by the ability and willingness to pay for a good or service over a range of prices in a given period, ceteris paribus. The Law of Demand states that there is an inverse relationship between price of the good and its quantity demanded. Thus, it is drawn as a downward sloping curve. Price elasticity of demand (PED) measures the degree of responsiveness of quantity demanded to a given change in its price, ceteris paribus. It is calculated by dividing the percentage change in quantity demanded of a good with the percentage change in its price. Demand is price elastic when quantity demanded responds more than proportionate to price changes. On the other hand, demand is price inelastic when the change in quantity demanded of a good is less than proportionate to the change in its price. It would be fair to assume that consumers and producers are rational and seek to maximise satisfaction and profits respectively. Application of Theory and Examples A tax is a non-price determinant of supply and will cause the price at every quantity supplied to rise as producers raise their prices to accommodate the tax commitment (payment) to the government. Hence, the effective supply curve contracts or shifts to the left. With GST being an ad valorem tax, this would also mean that the supply curve will also pivot anti-clockwise upwards while shifting. How the movement of the supply curve will affect consumer spending depends on the nature of the demand curve. Some products have price inelastic demand curves and are likely to see an increase in expenditure while others have price elastic demand curves that are likely to see a fall in expenditure. Price Inelastic Demand: A good example of such a good is petrol or diesel. According to the determinants of PED, motor fuel is a necessity for commercial livelihood and even personal transportation to those who live far away from their work place. Additionally, there are also few substitutes for petrol/diesel as electric power cars are impractical while compressed natural gas modifications to cars force them to sacrifice boot space and possibly even engine power. With this in mind, the following might happen (Fig. 1): [pic] As the price of fuel rises from P1 to P2 due to the imposition of higher GST which reduces supply from S1 to S2, the quantity demanded falls from Q1 to Q2. However, the total expenditure (price x quantity) actually rises from 0P1AQ1 to 0P2BQ2. This is because the percentage fall in quantity demanded is more than offset by the percentage increase in price. Price Elastic Demand: A prime example of this would be holiday packages to Europe, the U. S. and even New Zealand. These are usually quite expensive with rates as high as $3000/head. Hence, as the proportion of income spent is quite high, a change in the price would significantly affect the affordability of the holiday package. For example, a 2% rise in the price due to the change in GST might cause many holidaymakers to switch from visiting Europe to a cheaper destination like Taiwan. It might also be said that holidays to faraway destinations would be considered as luxuries as opposed to trips to Asian countries like Thailand or Vietnam. Hence, as most consumers in Singapore might consider the former destinations to be optional, the increase in price would lead to a greater than proportionate fall in quantity demanded. To illustrate the effect of the higher GST on price elastic goods like holidays to Britain, please refer to Fig. 2: [pic] With a contraction of the supply curve from S3 to S4, the price increases to P4 from P3 and the quantity demanded falls to Q4 from Q3. However, it should be noted that the total expenditure of all consumers has shrunk from 0P3EQ3 to 0P4FQ4. This is because the percentage fall in the quantity demand is more than the percentage increase in its price. It can thus be said the producers of goods with a price inelastic demand would benefit from a rise in the GST (while consumers would suffer and spend more for lesser quantity demanded). However, the Singapore government has decided to cushion the impact of the GST hike by ensuring that household necessities (e. g. washing powder, toiletries, etc) and essential foodstuffs (e. g. bread, rice, cooking oil) sold in government affiliated supermarkets (NTUC FairPrice) are not subject to the GST hike. Level |Descriptors | |L3 |Answer shows a good knowledge of the facts and theory of the question, clear evidence of the ability to use facts and| | |theory with accurate reference to the question. | | |Excellent ability to describe explain this in a precise, logical, reasoned manner. | | |Answer covers both price elastic and inelastic demand with clear and detailed examples given. | | L2 |Theoretical foundation is correct and reasonably complete. Question has been understood with correct graphs drawn | | |theories correctly applied. | | |The answer is approached in a one dimensional manner. (i. e. only one PED scenario is given). | | |Examples might be given but lack details/relevance. | |L1 |Answer is mostly irrelevant | | |Answer shows some knowledge but does not indicate that the meaning of the question has been properly grasped. | 4) 2009 PJC H1 Prelims Beginning in 2012, all airlines arriving or leaving from airports in the EU would be obliged to buy some pollution credits, joining other industrial polluters that trade in the European emissions market. For consumers, such rules could mean further increases in air fares. Adapted from New York Times (28th June 2008) (a) Explain the extent to which airlines can successfully pass on the cost of pollution permits to passengers. [10] (b) Evaluate if pollution credits are an efficient method to internalise the externalities associated with air travel. [15] Part (a) 1. Intro Identify that pollution permits add on to the COP for airlines ( fall in provision of airline tickets (fall in ss) The extent to which airlines can pass on higher COP in the form of higher prices to consumers will depend on the relative elasticity of dd and ss 2. Body 2. 1 Explain how airlines can pass on the higher COP to businessmen and very rich since dd is price inelastic especially on long haul travel (international) Given that dd is price inelastic for businessmen (little substitutes) as they have to arrive at their intended destination for corporate meeting Given that dd is price inelastic for the very rich (air tickets takes up a small % of their income) Given that dd is price inelastic for long-distance travel (lack of good alternative travel modes) A given rise in price results in a less than proportional fall in quantity demand for air travel ( hence TR increases from PoQo to P1Q1 Illustrate with the aid of dd-ss diagram 2. 2 Explain how airlines will find it more difficult to pass on higher COP for holiday travelers (economy class) and on short distance travel (transatlantic travel) Given that dd is price elastic for holiday maker as they are sensitive to price changes (takes up a huge % of income spent and could make alternative travel plans) Given that dd is price elastic for short distance travel (availability of other travel modes eg. car, train and ferry with EU) A given rise in price results in a more than proportional fall in quantity demand for air travel ( hence TR decreases from PoQo to P1Q1 ? less effective Illustrate with the aid of dd-ss diagram 3. Conclusion It depends on the type of customers and type of flights. Mark Scheme Knowledge, Application, Understanding and Analysis | |Level |Descriptors | |L3 |For a well developed and structured that gives both sides of the explanation. Good application to the EU context. | |L2 |For an undeveloped answer as to how airlines can pass on higher costs to consumers. Answer is mainly one-sided. | | |Rigor is lacking. | | |Some attempt to apply to the context. |L1 |Mere listing of points. | Part (b) 1. Intro Av iation is one of the fastest growing area of the carbon emissions in EU Define pollution permits Identify that pollution permits is a possible method to internalize the externalities 2. Body (i) Highlight the problem of –ve externalities GHG emitted by air planes ( millions of metric tonnes more carbon dioxide being created each year from additional aviation traffic. Negative externalities created by airlines who are only concerned about their own marginal private benefit and cost and ignore external cost (of GHG) on the environment. Give examples of MPC: cost of running the airline (cost of hiring fop) Given examples of MEC: external cost to environment (air pollution, respiratory diseases, noise pollution and congestion to those living near the airport, global warming and climate change) Hence MEC creates the divergence between MPC and MSC Illustrate with aid of MSB and MSC diagram When there is a negative externality, the community bears costs additional to those borne by the individual firm or consumer. The MSC of the activity exceeds the MPC. To the individual airline producer, he will produce up to the point where MPB=MPC (private efficiency). He does not take into account external costs. Qp is being produced. However, the socially optimal level of output is at Qs, where MSC=MSB. There is overproduction/ over-consumption of the good that generates negative externalities, and hence a welfare loss to society occurs. At Qp, the MSC;MSB. One extra unit of output adds more to costs than to benefits. So by decreasing production to output Qs, society can avoid the welfare loss. The market fails because pareto optimality has not been achieved at Qp. Indicate that there is over-production of air travel (Qp vs Qs) and over-consumption of air travel by travelers (ii) Thesis: Yes, Pollution credits appear to be an efficient method Explain and assess the workings of pollution credits in the air travel industry EU is to set a cap on the total allowable level of emissions (qty of CO2 emission) each year. EU divides quantity into tradable permits and ration to individual airlines. Airlines trade carbon permits. If the airlines produce less its quota of CO2 emission, airline gets a credit. This can be sold to another airline (for money), allowing it to exceed its original limit. Polluters have to pay for the external cost they inflict (when they buy credits) on society. Provides incentives for airlines to reduce emission so that additional permits can be sold to other firms. Trading of permits continue until all profitable opportunities have been exhausted. Advantages of pollution credits (+) certainty since the overall level of pollution will be reduced as EU can set the level of emissions it deems desirable. Disadvantages of pollution credits (any 2 with elaboration) -) This system can involve very high administrative cost due to the complexity of the trading scheme especially when many organisations are involved. â€Å"Thorny issues† involved like the proper level of the cap, timing and certification procedures. During implementation period from now to 2012, airlines continue to emit carbon with no cost consequences. (-) Overly dependence on the market to det ermine the â€Å"fair price† of pollution. Uncertainty of pollution permits due to market fluctuations. Relies on market participants to determine the fair price ( may devolve into a system for producers to raise their prices so as to maximize profits -) Pollution credits are mainly for air pollution and does not consider noise pollution and car congestion especially near for residents living near the airport. (-) Consumers to bear the brunt of high prices as airlines could replace inefficient oil guzzling airplanes with more efficient and costly technologies. (-) Difficulty of estimating the ideal quota level. EU could over-issue too many credits, it defeats purpose of cap as level of carbon emission emitted exceeded optimal level ( Govt Failure. (iii) Anti-Thesis: Other Methods Alternative Policy 1: Carbon Tax The government can impose a carbon tax = MEC on each unit of output. The tax forces the firm to take into account the external costs, raising the MPC to be at the same level as the MSC. Faced with the new supply curve, the firm will reduce production to Qsoc, which is the socially efficient level. The welfare loss to society has been eliminated. Taxes can either be imposed on airlines or tax can be imposed on consumers Advantages of tax system: The tax system still allows the market to operate, and also acts as an incentive and encourages firms to seek low-cost alternatives such as installing certain antipollution devices or use cleaner fuels to reduce emission so as to pay less tax. The revenue from the tax could be used to pay for the external damages from the production of the product. Disadvantages of tax system: There is a lack of knowledge and difficulty in measuring the value of MEC accurately in monetary terms, as externalities are â€Å"unpriced† effects. If the external costs are overestimated, the government may levy excessively high taxes that more than correct for the actual external cost, resulting in underproduction of the good and thus greater inefficiency in resource allocation. Each airline produces different levels and types of externality, and it is administratively difficult and infeasible to charge each airline its own particular tax rate. The extent by which a tax can reduce the externality produced is uncertain, depending on the elasticity of demand for the good. Alternative Policy 2: Command and Control Regulations (Legislation) Set uniform standards for airlines to reduce carbon emission (1) Technology-based standards ( specify method/technology that airline must comply with regulation (2) Performance-based standard ( set uniform control target for firms flexible in how target is being met Evaluation A legal maximum ensures certainty in outcome; there is a cap on the maximum amount of externality produced. However, legal maximums tend to be a rather blunt weapon, as there is no incentive for firms to reduce emissions below the permissible level. Alternative Policy 3: LT: Should invest in developing lighter and cleaner planes and fossil-free fuels. Evaluation Cost of R ( reduces profits margins Long gestation period before R bears fruits 3. Conclusion Carbon emissions which results in global warming is an international problem and will require international assistance and cooperation. EU will need to seek cooperation from other countries around the world. Other sources of carbon emission will also need to be tackled. Marking Scheme |Knowledge, Application, Understanding and Analysis | |Level |Descriptors | |L3 |A well-balanced and structured answer that provides 3 policies to resolve negative externalities associated with | | |air travel. Good application to EU context. | |L2 |For an undeveloped answer that only explains 2 policies. For an undeveloped answer that explains policies with no | | |application to context. | |L1 |Mere listing of the policies. Some conceptual errors. | |Level |Descriptors | |E2 |For a reasoned assessment of the effectiveness of the policies in internalizing the externalities. Acknowledgement of | | |govt failure and the need for international cooperation. | |E1 |For an unexplained assessment of policies. | Evaluation: Moral suasion/Educating the public on the negative consequences of water pollution is considered the best measure since it tackles the root of the problem by raising awareness via changing the mindset and making the people more conscious of the consequences of their actions. However, it takes time to see the effectiveness of this measure. Hence, the government needs to consider other measures to tackle the problem in the short term. Conclusion: Personal comment: The fact that it is given in the preamble that â€Å"such efforts have had limited success† seemed to imply it is impossible to eradicate the problem of water pollution completely. The government has to re-consider both the short-term and long-term effects of such measures as well as the limitations of each measure. In my opinion, a mix range of measures have to be adopted in addition to the ones currently in place. Mark scheme: |L1 |Explanation of the policies with basic errors in concept and/or application to context. |L2 |Generally clear explanation of policy to reduce the problem of water pollution with some attempt at application. | |L3 |Clear explanation of policies with strong application to given context. There could be brief attempt at the evaluation of the | | |policies. Evaluation/ranking may not be consistent across all policies. | |L4 |Clear and thorough evaluation of the policies. Insightful analysis on how resources are allocated mo re efficiently using each | | |policy with reference to other policies. | 5) 2010 HCI H1 Prelims The Singapore Government vowed to improve drainage and step up alert systems after parts of the city-state were hit by flash floods, damaging homes and business. The Straits Times, 20 July 2010 (a)Explain what is meant by public good and consider whether the flash flood alert system is an example of a public good. [10] (b)Discuss whether government intervention in the markets for goods and services within Singapore should be restricted to the provision of public goods. [15] (a)Introduction Public goods are those goods or services that are non-rivalry and non-excludable in consumption. Whether the flash flood alert system is an example of a public good depends on its characteristics; do they fit into the category of good/service that is non-rivalry and non-excludable? Body The flash flood alert system relies on the meteorological forcast of the weather, ie, whether will there be impending heavy rainfall and rising tide. If there is an impending heavy downpour, alert will be sent out or broadcast to the neighourhood near the vicinity to warn people of likely ocurrence of flood. Non-rivalry in consumption In this case, an additional person consuming or receivng the alert does not diminish the information available to the others in the vicinity. Hence it can be considered as non-rivalry in consumption. The characteristic of non-rivalry in consumption shows that the marginal cost of provision of public goods to an additional user is zero. This is because once the alert system is set up; the government does not incur extra cost in providing one additional person with the broadcast information. When a public good is provided to one person, it is provided to all. Non-excludable in consumption Once the alert is broadcast to the public, it is not possible or is costly to prevent non-payers from receiving the flood warning/alert. Due to the characteristic of non-excludability in consumption of public goods, this leads to the problem of free ridership here where individuals do not want to reflect their wants in the market system. Hence leading to zero production resulting in complete market failure. Hence the government has to provide for the flash flood alert system. Conclusion The flash flood alert system has the characteristics of non-rivalry and non-excludability, hence it is better placed in the category of public goods. (b) Introduction In a mixed economy, governments intervention in the markets for goods and services extends beyong the provision of public goods. Government often needs to intervene to achieve a more efficient allocation of resources. Thus there are instances where the Singapore government attempts to subsidise and impose regulations to induce the market to achieve a socially efficient outcome. Body Explanation of why government intervenes in the provision of public goods Not only is public good non-rivalry and non-excludable, it is also beneficial to the society as it possess large positive externality. The non-rivalry and non-excludable characteristics of public goods make it impossible for a price to be charged for the consumption of public goods. The consumers can free ride on the good. As a result, free market will not allocate resouces for the provision of public goods as no private firms will be willing to supply these goods when they cannot collect revenue for the costs incur in the production of the good or service. Governments intervention is thus required to make sure that such goods are being provided in the market and financed by taxation or other government revenue. Evaluation Yes, government should provide, but in what quantities? The government will find it difficult to identify the level of public demand for the public good such as the flood alert system without a price mechanism. Highlight that governments intervention in resource allocation in markets includes goods that exhibit externalities (including merit and demerit goods). Externalities Price mechanism does not take into account external cost or benefit. Consumers and producers, concerned only with self-interest, will ignore the third party effects. As a result, there is either an over consumption/production (for goods and services with external cost) or under consumption/production (for goods or services with external benefit). These create deadweight loss to society indicating that resources are not allocated efficiently in the market as desired by the society as a whole. Taxation, regulations, subsidies can be used to correct this aspect of market failure. Merit and Demerit Goods Merit goods and demerit goods arise due to the divergence between the values of society and the values of individuals. The divergence in value is usually because of unawareness of the full benefits or costs to the consumers or producers. Such goods can be provided by the private producers/consumers as they are excludable, but private producers/consumers either do not provide or consume sufficient quantities or produce/consume too much. Same policies used for externalities apply for this category of goods. Evaluation Government may create inefficiencies when they intervene in markets due to imperfect information, costs of administration and enforement and electoral pressurest etc†¦(government failure). Conclusion Government’s economic activity should not be restricted to the provision of public goods. They need to also intervene via various policies to address other forms of market failures present in the economy. However, government intervention may not necessarily lead to a more efficient outcome due to possible government failures. 6) 2009 YJC H1 Prelim a) Explain the economic indicators which may be used to indicate the health of an economy. [10] (b) To what extent is GDP a good measurement of standard of living in Singapore? [15] Part (a) Define ‘health’ of an economy. Link to macroeconomic goals of government: stable price level/low inflation rate, full employment/low unemployment, Balance of Payments equilibrium and stable exchange rate, high and stable economic growth. Explain (not just state) what indicators can be used to measure health of the economy. economic growth figures unemployment rate inflation rate Balance of Payments Conclusion: Health of an economy is multi-faceted, should not be too hasty in concluding that economy is in poor health on basis of one indicator alone. Even though the judgment of the health is based on the above 4 indicators, there exists other indicators which could further improve that judgment. |Knowledge, Application, Understanding and Analysis | |Level 3 |Clear explanation of the 4 economic indicators with links to health of the economy. indicators clearly | | |explained ( max 7m | |Level 2 |Underdeveloped explanation eg an explanation of each economic indicator but not its interpretation/link to | | |health of economy. | | |OR | | |Explanation of only two indicators with link to health of economy. |Level 1 |For an answer which has some basic correct facts such as unexplained definitions of economic gr owth, inflation| | |rate, unemployment rate and BOP. | Part (b) 1. Intro Define GDP: Measures the value of final goods and services produced within the geographical boundaries of the country in a year. The production process may either make use of the factors of production owned by the citizens of the country or involve the factors of production owned by foreigners GDP can be used as an indicator of economic performance and standard of living. . Body Thesis: Data is generally sufficient as a rough proxy Economic growth of a country can be roughly approximated by the % change in GDP to estimate the rise in output and income > proxy for living standards Anti-Thesis: However there are better indicators than GDP Needs to consider real GDP versus nominal GDP. Nominal GDP could have risen but general price levels could have risen at a faster rate and thus eroding the real purchasing power of the individual and living standards in the economy. To obtain real national income, money national income (expressed in current prices of each year) must be adjusted to constant prices of a chosen base year. Needs an indicator of population growth to determine per capita income > otherwise, if population has grown by more than GDP growth, than on average, each person will see a fall in his living standards > better indicator to be GDP per capita Needs an indicator of income inequality (Gini coefficient) > otherwise, there is a rise in GDP growth for the whole country, but this rise in incomes is not enjoyed equally by all. GNP could be a more accurate indicator as it includes net factor income from abroad. Especially in view of Sporeans working overseas and Spore firms who are based overseas > need to include remittances from overseas to get true gauge of economic performance and SOL of the Spore Anti-Thesis 2: Need to consider other indicators (macroeconomic aims) to provide broad overview of economic performance in Spore Govt cou ld be concerned with other macro performance like UN+ rate, inflation rates and external performance of Spore UN+ rate Inflation rate measured generally by % change in CPI in Spore. External performance to be indicated via the status of the BOP (current and capital accounts as well as strength of ER) Anti-Thesis 3: Need also to include the non-material aspect of SOL Material versus non-material SOL Human Development Index (HDI) is composed of three components, per capita income and two additional measures – life expectancy at birth and a measure of educational attainment that pools together adult literacy and educational enrolment > better indicator of SOL since it incorporates non-material SOL Needs to see the quality of life (amenities like access to clean air, sanitation, schools, libraries and museums). For instance, Green GNP is the informal name given to national income measures that are adjusted for the depletion of natural resources (both renewable and non-renewable) and degradation of the environment. The types of adjustments made to standard GNP would include the use cost of exploiting a natural resource and valuing the social cost of pollution emissions. Damages to the global environment such as global warming, depletion of the ozone layer should also be deducted but these damages are hard to estimate. . Conclusion The GDP is generally used as a rough proxy of economic performance and living standards of Spore citizens. However it does have its limitations and one will need to take care when interpreting its results. End Suggested Answers and Mark Schemes Qty of fuel Price of fuel 0 S1 S2 D1 Q1 Q2 P2 P1 A B Fig. 1 Qty of holiday packages Price of holiday packages 0 S3 S4 D3 Q3 Q4 P4 P3 E F Fig. 2